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About standardphone
08-15-2018
standardphone
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11-07-2012
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Dohnesor,
Created by
standardphone
in
IP Telephony and Phones
06-06-2017
06-06-2017
Dohnesor, Thank you for taking the time to look at my question. Right now we are running UCCX system...
Agent Reports - ACD vs IPCC with transerfers
Created by
standardphone
in
IP Telephony and Phones
06-05-2017
06-05-2017
Hello, I have been doing a lot of digging and see a lot of questions regarding IPCC and ACD calls bu...
Thanks everyone! I face
Created by
standardphone
in
Switching
11-12-2016
11-12-2016
Thanks everyone! I face palmed myself as soon as I read your response (Karsten). Usually I get "plea...
Abbreviating an IP range..?
Created by
standardphone
in
Switching
11-12-2016
11-12-2016
I want to thank anyone in advance and I apologize if this has been asked/answered somewhere I have b...
Scott,Was there ever a
Created by
standardphone
in
Unified Communications Infrastructure
07-17-2015
07-17-2015
Scott,Was there ever a solution for this problem? I am experiencing very similar issues out of the b...
CUEAC - Randomly has severe latency/crashes
Created by
standardphone
in
Unified Communications Infrastructure
07-15-2015
07-15-2015
Suddenly over the past month our CUEAC will randomly and suddenly cause the operators to be unable t...
UCCX agents delay in answering the call
Created by
standardphone
in
Contact Center
03-06-2014
03-06-2014
Sorry for the spelling in the last post.Heath
UCCX agents delay in answering the call
Created by
standardphone
in
Contact Center
03-06-2014
03-06-2014
Kai,I opnened a case with TAC in regards to the above issue. We had just migrated from a physical UC...
UCCX agents delay in answering the call
Created by
standardphone
in
Contact Center
03-06-2014
03-06-2014
Kai,Is your enviroment physical or virutal?Thanks,Heath
CUEAC logs in then out with no errors
Created by
standardphone
in
Unified Communications Infrastructure
02-25-2014
02-25-2014
Tony,I tried the steps mentioned above immediately and then rebooted the PC. Opened CUEAC, logged in...
CUEAC logs in then out with no errors
Created by
standardphone
in
Unified Communications Infrastructure
02-21-2014
02-21-2014
Good afternoon all,I hope this is in the right spot....We recently replaced one of our CUEAC operato...
UCCX agents delay in answering the call
Created by
standardphone
in
Contact Center
10-03-2013
10-03-2013
Saima,Good morning and thank you for your input. I checked the scripting right away and it appears w...
Long silent pause when agent awnsers call
Created by
standardphone
in
Contact Center
09-25-2013
09-25-2013
Everything except for our DR site (all applications and hardware) is in our LAN. The VoIP system as ...
UCCX agents delay in answering the call
Created by
standardphone
in
Contact Center
09-25-2013
09-25-2013
Has anyone/anything shed any light on this issue? We just upgraded from UCCX and CUCM, 8x to 9.1 and...
Attendant Console not showing new users/directory numbers
Created by
standardphone
in
Unified Communications Infrastructure
11-08-2012
11-08-2012
Sorry...currently using CUCM 7.1.5.11901-1AC - system ver 3.1.1.10Admin v 3.1.1.142and yes the synch...
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Public Statistics
Date Registered
11-07-2012
04:17 PM
Date Last Visited
08-15-2018
02:19 AM
Total Messages Posted
17