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Hi All, We have a question about Webex on Premise Client Application.So our customer have CWMS 2.5, whether we can use Cisco Webex Meeting Desktop App and Cisco Webex Meeting Phone App to login the users to it? I already try to login with the site U...
Hi All, Need your advice, I have a project to upgrade CUCM 10.5 to 11.XI already have the image from Cisco Product Upgrade ToolFilename : UCSInstall_UCOS_11.5.1.13902-2.sgn.iso But the issue when I try to upgrade it, it said "No valid upgrade options...
Hi All, I want to upgrade CUCM 10.5 to 11.5 in my customer environment.What I need to confirm is there any compatibility / integration that need to check between CUCM and 3rd application? For example my customer have :3rd SIP PhonetNice for Recording...
Hi All, I have 8 options menu on 1 Incoming UCCX Scripts that contains 8 CSQ (with different skill each CSQ).The Problem is Agent need to know which CSQ that called. We have Finesse as call center system, but Agent not always open Finesse on the scre...
Hi All, I have a project to upgrade Collaboration Cluster which contains (Call Manager, Prime Collaboration Deployment and Standalone PLM), from 10.5 to 11.5 Do you have any suggestion, which one should I upgrade first? Thank you,Best Regards,Rinaldy
Hi, You can generate participant list on Admin.webex.com (section troubleshooting).Search the meeting by email of the host and generate it.Thanks,Rinaldy