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- About t.muhammad
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Member since
07-28-2009
23
Posts
15
Helpful
1
Solution
12-15-2014
10:59 AM
Update: But not good news. Found this doc on the 78XX series and it still doesn't work. It says simply to add a "," to the speed dial string. Seems that when presented with the tone from the carrier the digits are sent, but rather when the call completes to the called party, we can hear the dtmf come through. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7821_7841_7861/10_1/english/user_guide/PA2D_BK_UB7EF0F0_00_user-guide-7821-7841-7861/PA2D_BK_UB7EF0F0_00_user-guide-7821-7841-7861_chapter_0110.html#PA2D_TP_PAC9A06A_00
... View more
12-15-2014
08:48 AM
Did you find a solution for this, I have this 'exact' same issue. Just started hacking it about 10 minutes ago. the "," is not allowed from the self care portal. ONly # and *. Still going.
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11-18-2014
09:27 AM
I was trying to connect the usb and I followed your directions in the last paragraph, even though it was usb and it got me going. Big Thank!! Been hacking at this for 30 minutes. I reinstalled this sucker like twice and repaired it once, rebooted 3 times. I shouldn't have to go through this, but hey, this is why we get the big bucks I guess. Dear Cisco, Please put this in a troubleshooting doc for the USB. Ridiculous. I don't think I would've figured this out on my own.
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Created by
t.muhammad
in IP Telephony and Phones
in IP Telephony and Phones
11-07-2013
11:59 AM
11-07-2013
11:59 AM
I understand this phone requires an Essential License, but it appears this customer has purchased Basic licenses instead. Can these phone borrow the Basic licenses or utilize the Basic licenses? Version is 9.1 CM. Not ideal but this is what we're faced with. Please advise. I'm just the messenger, not my fault.
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Labels:
05-09-2013
06:53 AM
Open a tac case. I did and I'm good now. I did have to upgrade though. They posted the image.
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Created by
t.muhammad
in IP Telephony and Phones
in IP Telephony and Phones
04-03-2013
03:46 PM
04-03-2013
03:46 PM
I have a customer that has expired ESW but still has UCSS. I got word that there is a reinstatement sku (L-REINST-UWL-STD) but this isn't in CCW. Can anyone shed any light on this?
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Labels:
Created by
t.muhammad
in IP Telephony and Phones
in IP Telephony and Phones
03-28-2013
02:35 PM
03-28-2013
02:35 PM
I accessed the communication manager and clicked the IP address of the registered ATA to access the webpage. I then went to status messages and found "File Not Found : CTLSEP2929597A0901.tlv". This was the MAC I then used to plug into the Second line. I to programmed 01XXXXXXXX initially, but changed it to end with 01. So the MAC for Line 1 was "F02929597A09" the MAC for Line 2 is "2929597A0901". This is for an ATA 187. Its now registered. CM version 9.1
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03-08-2013
01:57 PM
I'm running into this issue as well. If anyone found a good workaround please let me know. I don't feel comfortable changing the VMs settings after a fresh install and go live. If it goes awry and Cisco tells me they don't support that path, guess what...I'm in trouble. Cisco just needs to post the fix.
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Created by
t.muhammad
in Unified Computing System Discussions
in Unified Computing System Discussions
02-13-2013
08:58 AM
02-13-2013
08:58 AM
Were there any replies on this? Did you find the answer. Thanks.
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Created by
t.muhammad
in IP Telephony and Phones
in IP Telephony and Phones
05-03-2012
08:17 AM
05-03-2012
08:17 AM
Hey Guys, I'm having the same problem with XMPP via a VPN tunnel. 2011-03-04 11:01:59,775 WARN [ws-pool-thread-2] [PresenceService] [PresenceServiceCoreImpl.attemptConnectionToConnectionManagerServer(759)] - Failed XMPP login after 1 attempts. Opened a TAC ticket and Cisco says that I have to open a port on the firewall. My firewall guys says everything is open. Any suggestions? Is there a possibility there is an inspect rule in there someplace blocking this port 5222. Opened the port on my windows firewall, but to no avail. We tested by executing the following from the vpn client "Telnet 10.x.x.x.x 5222". Then got a cannot connect message. We then tested via the internal network and it was able to get to a black screen with a cursor, so in other words it was successful. Version 8.6 CUPS, CUPC 8.6, CM 8.6.
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Created by
t.muhammad
in IP Telephony and Phones
in IP Telephony and Phones
10-11-2011
10:27 AM
10-11-2011
10:27 AM
I have an upcoming upgrade from 4.1.3 to 8.6. Is is possible to do the same without the 7.1.5 step. Plan on doing a clean install of 8.6 then using the license files from dma. Utilizing the 3&3 upgrade licenses.
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Created by
t.muhammad
in Other Collaboration Subjects
in Other Collaboration Subjects
05-10-2011
12:02 PM
05-10-2011
12:02 PM
I have a customer that utilizes CAC for authentication. Does anyone have any insight with utilizing either smartcards or CACs for authentication? How does this affect applications such as Personal Communicator, IP Communicator, and the CCM User page. Just trying to obtain caveats and gotchas? Thanks for any assistance or feedback T. Muhammad Systems Engineer PC Connection
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Labels:
Created by
t.muhammad
in Contact Center
in Contact Center
05-03-2011
11:41 AM
05-03-2011
11:41 AM
Hello All, You get any responses on this one yet? I have a customer asking for the same thing. T.Muhammad System Engineer PC Connection
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Created by
t.muhammad
in Other Collaboration Subjects
in Other Collaboration Subjects
08-24-2010
06:54 AM
08-24-2010
06:54 AM
I have a customer that is interested in installing 3 MCS7825-I4. He has 600 IP Phones and 1000 analog devices that are attached to FXS ports across 300 sites. That is a total of 1600+ devices. I have 2 question, I couldn't find an answer to: 1. Does the analog phones count against the total phone capacity of the MCS7825 HW which is 1000 phones. I'm pretty sure it considers the ports on the VG2XX analog devices, but what I'm not clear on is the actual end user analog phones connected to FXS ports. 2. Do I have to purchase licenses for phones connected to FXS ports, or will I have to purchase licenses for actual analog ports on VG2XX and ATAs or both. Please advise. Thank you. T. Muhammmad
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Labels:
04-08-2015
Scenario Customer currently has an exiting CM cluster version 5.1.3,
Unity Connection 2.0. They are ...
12-15-2014
Update: But not good news. Found this doc on the 78XX series and it
still doesn't work. It says simp...
12-15-2014
Did you find a solution for this, I have this 'exact' same issue. Just
started hacking it about 10 m...
11-18-2014
I was trying to connect the usb and I followed your directions in the
last paragraph, even though it...
Created by
t.muhammad
in Unified Communications Infrastructure
12-04-2013
12-04-2013
I have a customer that is requesting to backup his UC apps directly to
the cloud. Version will be 9....
Created by
t.muhammad
in IP Telephony and Phones
11-07-2013
11-07-2013
I understand this phone requires an Essential License, but it appears
this customer has purchased Ba...
05-09-2013
Open a tac case. I did and I'm good now. I did have to upgrade though.
They posted the image.
Created by
t.muhammad
in IP Telephony and Phones
04-03-2013
04-03-2013
I have a customer that has expired ESW but still has UCSS. I got word
that there is a reinstatement ...
03-28-2013
I accessed the communication manager and clicked the IP address of the
registered ATA to access the ...
03-08-2013
I'm running into this issue as well. If anyone found a good workaround
please let me know. I don't f...
Created by
t.muhammad
in Unified Communications Infrastructure
03-06-2013
03-06-2013
To my knowledge the only way you can do that is to pull memory out. I
was told by PDI to install vSp...
Created by
t.muhammad
in IP Telephony and Phones
05-03-2012
05-03-2012
Hey Guys,I'm having the same problem with XMPP via a VPN tunnel.
2011-03-04 11:01:59,775 WARN [ws-po...
10-11-2011
I have an upcoming upgrade from 4.1.3 to 8.6. Is is possible to do the
same without the 7.1.5 step. ...
Created by
t.muhammad
in Unified Communications Infrastructure
06-09-2011
06-09-2011
Thanks for the reply. Is this documented someplace for my reference. tm
Public Statistics
| Date Registered | 07-28-2009 09:54 AM |
| Date Last Visited | 11-13-2019 12:39 AM |
| Total Messages Posted | 23 |
| Total Helpful Votes Received | 15 |
