Member since ‎09-22-2006

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  • 141 Posts
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  • 3 Helpful votes Given
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Hi I have received email for reserving lab IOS XE for catalyst 9000 successfully but cannot connect the vpn. Can you help to check ? Your Lab private VPN connection information:Lab Network Address: cm6043Thank...
Hi,   I have set 4 agents in two queues. When I tested to call in CSQ-A or CSQ-B, only first two agents will be distributed. After I change one to NOT READY, the third agent will receive call.   Could anyone know what the issue is ?   ---------------...
Hi   I created a Historical Inbound Report "Agent Wrap Up Data Detail Report" but There is no Call routed CSQ shown in it.   For your information If I use script in the application with same csq, it can be shown in the same report.     IS the...
Hi,   have setup a UCCX call queue and need the following sequence. I use Resource Skills with Most Skilled by Weight but only agent 4 and 2 can receive calls in Hotline1-2022400 and agent 4 and 3 in hotline2-2022401. Do you know what the issue is ? ...
Hi all, When I can install CP-8861 with 3 KEM and connect AC using CUBE4, the 2 and 3 KEM cannot on but 1 is on. The LAN cable is connected to a non-poe cisco switch. Can I know if I need connect the LAN cable to a POE switch ? Cheers Leung Che Man
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Member Since ‎09-22-2006 12:22 AM
Date Last Visited ‎05-03-2019 01:42 AM
Posts 141
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