I have a customer who is looking to build a couple of intercluster trunks between 8.5 CUCM clusters.  Originally I was looking at doing a non-gatekeeper h323 trunk, but the customer has stated that they will be moving to a Lync-CUCM integration in th...

I have a customer who is migrating their users to a new domain within their AD infrastrucutre.  They are using a migration tool so that the users will retain their SID.  They currently have UCM, Unity Connection, and Presence, all tied to the existin...

I was able to get 9951 phone on the CM 7.1.(3a) su1 and even video calls, but I noticed that there is not a place in UCM to apply a softkey template and several features are missing such as DND, Park, Meetme, SNR, am I missing something in the form o...

Has anyone successfully integrated Unity Connection with Alcatel Lucent IP Phone systems? If so, are there any limitations in the integration?

Does a single Unity Connection server have the capability to integrate to multiple Lotus Notes server via IMAP? My customer has about 7 instances of Lotus Notes which contain separate users and mailboxes, but wishes to use a centralized Unity Connec...