I have a UC 500 system in place. The customer mentions that when they forward to VM, they sometimes get a busy signal. Whether the person is on the line or not doesn't seem to matter. Any ideas on why this would be happening? Thanks!

Have any of you seen this happen:The phones at a site reregister a couple of times a day. The system isn't rebooting. There is a CE switch in the mix. Is that normal behavior?

Hi all,I have been working under the impression that the UC 500 voice vlan had QoS applied so that voice traffic was priortized. However, I am going through acceptance testing with a client and they have found that if they do certain things on the ne...

How would an operator forward to someone's voicemail with the UC 500 system? Do you have to setup an extension for the VM box? Thanks!

Is there a way to have an operator answer and then forward to AA during certain times? For example, if the operator goes to lunch or it is the end of the day? This is for the UC 500. Thanks!