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About Purush Nammalwar
07-09-2021
Purush Nammalwar
Beginner
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Member since
10-29-2001
38
Posts
2
Helpful
3
Solutions
Latest Contributions by Purush Nammalwar
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Re: Sample Reports UCCX 10.5 CUIC
Created by
Purush Nammalwar
in
Contact Center
09-16-2014
09-16-2014
Thanks Carmen.
Re: Sample Reports UCCX 10.5 CUIC
Created by
Purush Nammalwar
in
Contact Center
09-09-2014
09-09-2014
Geevarghese,Yes, I have given those to the customer already.Customer is looking for actual screen-sh...
Sample Reports UCCX 10.5 CUIC
Created by
Purush Nammalwar
in
Contact Center
09-04-2014
09-04-2014
Is there a list of UCCX 10.5 sample reports (with screenshots) anywhere?Customer would like to see s...
Re: Finesse 9.1(1) - Manage Call Gadget issue
Created by
Purush Nammalwar
in
Contact Center
02-22-2013
02-22-2013
I added a screenshot for those in case others need to see where I changed it. See below.
Re: Finesse 9.1(1) - Manage Call Gadget issue
Created by
Purush Nammalwar
in
Contact Center
02-22-2013
02-22-2013
Jeff,That worked !Thanks for the tip. Appreciate it.Nice little gotcha-Purush
Re: Finesse 9.1(1) - Manage Call Gadget issue
Created by
Purush Nammalwar
in
Contact Center
02-21-2013
02-21-2013
No I can't access the file. Finesse is using VOS. Not sure if there is access to the files.Sent from...
Finesse 9.1(1) - Manage Call Gadget issue
Created by
Purush Nammalwar
in
Contact Center
02-20-2013
02-20-2013
I upgraded the Finesse from 9.0(1) to 9.1(1).Now when the Agent gets the following error. Any idea w...
Re: Way to check the value of Call.user.microapp.FromExtVXML[0],
Created by
Purush Nammalwar
in
Contact Center
12-02-2011
12-02-2011
Thanks Geoff. I am contemplating the same thing.Other choice I am thinking is, to use the working va...
Way to check the value of Call.user.microapp.FromExtVXML[0], in
Created by
Purush Nammalwar
in
Contact Center
12-01-2011
12-01-2011
Deleting it is going to be ugly, with all the production ICM scripts still referring to the old vari...
Way to check the value of Call.user.microapp.FromExtVXML[0], in
Created by
Purush Nammalwar
in
Contact Center
12-01-2011
12-01-2011
I found out why we are not seeing values for Call.user.microapp.FromExtVXML[2] and Call.user.microap...
Way to check the value of Call.user.microapp.FromExtVXML[0], in
Created by
Purush Nammalwar
in
Contact Center
11-30-2011
11-30-2011
Hi - I haven't tried this method yet.Thanks anyways.Appreciate the input !-Purush
Re: ICM 6.0 Administration workstation Problems
Created by
Purush Nammalwar
in
Contact Center
07-17-2006
07-17-2006
Hello ScottHave you figured out what the issue was on this one?I am seeing similar issue.The DNS res...
Re: IPCC 3.5(2) Reason Code
Created by
Purush Nammalwar
in
Contact Center
03-06-2006
03-06-2006
Have you tried looking under DB Schema already?Here is the link...http://www.cisco.com/en/US/product...
Re: IPCC Express 4.0 License
Created by
Purush Nammalwar
in
Contact Center
03-06-2006
03-06-2006
3.5 License will not work for installing 4.0.x.I had to open a tac case with the licensing team. The...
Re: IP phone agent license vs. desktop CAD license
Created by
Purush Nammalwar
in
Contact Center
01-06-2005
01-06-2005
Thanks Marc.I heard the samething from another Engineer as well.From 3.5.x onwards, you no longer ne...
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Public Statistics
Date Registered
10-29-2001
01:10 PM
Date Last Visited
07-09-2021
12:30 AM
Total Messages Posted
38
Total Helpful Votes Received
2
Helpful Votes Given To
User
Helpful Count
Jaime Valencia
4
See all >
Helpful Votes From
User
Helpful Count
bradleywegner
1
Rodrigo Ruiz Vinchira
1
See all >