Been in the telecom's industry since 1994 mostly supporting Enterprise Voice. Currently a UC Design Engineer, perhaps tomorrow WebRTC coder.. Project life-cycle, capture customer requirements, analysis and production of High/Low-Level Voice Designs for Cisco Unified Communications Manager (CUCM) and Avaya Aura Communications Manager. Change Management (RFC/CRQ) and implementation oversight, operational hand-off. Biography from communities: Innovation and excellence of SIP, H.323, VoIP, Video and Unified Communications through the design, implementation and support life-cycles, enables me to deliver next generation multimedia solutions and applications empowering the business, the workforce and their customers. Avaya Certification held: ACE - IP Telephony Certificate APDS Unified Communications ACS - Design: IP Telephony Certificate ACS - Implement: IP Telephony Certificate ACA - Implement: Call Center Certificate ACA - Design: IP Telephony Certificate ACA - Implement: IP Telephony Certificate Avaya Product Authorized: PA - Sales: Avaya Aura Communication Manager Enterprise Certificate PA - Sales: Avaya Aura Communication Manager Mid-Market Certificate PA - Design: one-X Portal Certificate PA - Implement: Avaya Aura Communication Manager Mid-Market Certificate PA - Sales: one-X Portal Certificate PA - Implement: one-X Portal Certificate PAA - Sales: Wireless Certificate PAA - Implement: Session Initiation Protocol PAA - Sales: Session Initiation Protocol Completing Cisco Network Academy for CCNA Specialties: Avaya Aura Communication Manager (CM) Avaya Aura Session Manager (SM) and SES Avaya System Manager (SMgr) Avaya Common Servers and S8xx Media Servers. Avaya Aura Messaging (MAS/MSS) Gxxx Media Gateways 46xx, 96xx, 96x1 IP Phones Avaya One-X UC Avaya Intelligent Presence Server (IPS) Avaya Applications Services Server (AES) Cisco Unified Communications Manager 7.X Cisco Unity Connection 7.X Fixed Mobile Convergence (FMC) IP Network Region Design QoS Cos EF, AF CAC-BL IGAR SIP H.323 VoIP Expertise: ACE – Avaya Certified Expert ACS - Avaya Certified Specialist IP Telephony Design ACA - Avaya Certified Associate IP Telephony Implement ACA - Avaya Certified Associate Contact Centre Implement CCNA training with Cisco Net Academy (http://www.cisco.com/web/learning/netacad/index.html) CCNA 1 Avaya Product Authorization PAACS-201 PAA Sales: Wireless PACSS-100 PA Sales: Avaya Communication Manager - Simplex IP Telephony PACSS-200 PA Sales: Avaya Communication Manager - Complex IP Telephony Other Accreditations Avaya IP office Avaya Network Alchemy, Voicemail Pro. Install and support. Avaya IP Office Avaya Network Alchemy, Argent Office/Branch install and support. Tie Communications Onyx Systems Administration and Support. Tie Communications ISDN30/2r Integrated Services Digital Networks Course maintenance. College Qualifications. Btec: Higher National Diploma in Telecommunication and Electronic Engineering Btec: First Diploma in Engineering Btec: Mathematics Level III City and Guilds: RAE Licensing Conditions and transmitter Interference Operating procedures, Practices and Theory. (Exam passed aged 14 years old). RYA Powerboat Level II, RYA Powerboat Advanced, RYA Competent Crew, RYA First Aid, RYA Sea Survival PADI Open Water Diver, PADI Advanced Diver First Aid IEHO Basic Health and Safety at Work Certified.