Been in the telecom's industry since 1994 mostly supporting Enterprise Voice. Currently a UC Design Engineer, perhaps tomorrow WebRTC coder..
Project life-cycle, capture customer requirements, analysis and production of High/Low-Level Voice Designs for Cisco Unified Communications Manager (CUCM) and Avaya Aura Communications Manager.
Change Management (RFC/CRQ) and implementation oversight, operational hand-off.
Biography from communities:
Innovation and excellence of SIP, H.323, VoIP, Video and Unified Communications through the design, implementation and support life-cycles, enables me to deliver next generation multimedia solutions and applications empowering the business, the workforce and their customers.
Avaya Certification held:
ACE - IP Telephony Certificate
APDS Unified Communications
ACS - Design: IP Telephony Certificate
ACS - Implement: IP Telephony Certificate
ACA - Implement: Call Center Certificate
ACA - Design: IP Telephony Certificate
ACA - Implement: IP Telephony Certificate
Avaya Product Authorized:
PA - Sales: Avaya Aura Communication Manager Enterprise Certificate
PA - Sales: Avaya Aura Communication Manager Mid-Market Certificate
PA - Design: one-X Portal Certificate
PA - Implement: Avaya Aura Communication Manager Mid-Market Certificate
PA - Sales: one-X Portal Certificate
PA - Implement: one-X Portal Certificate
PAA - Sales: Wireless Certificate
PAA - Implement: Session Initiation Protocol
PAA - Sales: Session Initiation Protocol
Completing Cisco Network Academy for CCNA
Specialties: Avaya Aura Communication Manager (CM)
Avaya Aura Session Manager (SM) and SES
Avaya System Manager (SMgr)
Avaya Common Servers and S8xx Media Servers.
Avaya Aura Messaging (MAS/MSS)
Gxxx Media Gateways
46xx, 96xx, 96x1 IP Phones
Avaya One-X UC
Avaya Intelligent Presence Server (IPS)
Avaya Applications Services Server (AES)
Cisco Unified Communications Manager 7.X
Cisco Unity Connection 7.X
Fixed Mobile Convergence (FMC)
IP Network Region Design
QoS Cos EF, AF
CAC-BL
IGAR
SIP
H.323
VoIP
Expertise:
ACE – Avaya Certified Expert
ACS - Avaya Certified Specialist IP Telephony Design
ACA - Avaya Certified Associate IP Telephony Implement
ACA - Avaya Certified Associate Contact Centre Implement
CCNA training with Cisco Net Academy (http://www.cisco.com/web/learning/netacad/index.html)
CCNA 1
Avaya Product Authorization
PAACS-201 PAA Sales: Wireless
PACSS-100 PA Sales: Avaya Communication Manager - Simplex IP Telephony
PACSS-200 PA Sales: Avaya Communication Manager - Complex IP Telephony
Other Accreditations
Avaya IP office Avaya Network Alchemy, Voicemail Pro. Install and support.
Avaya IP Office Avaya Network Alchemy, Argent Office/Branch install and support.
Tie Communications Onyx Systems Administration and Support.
Tie Communications ISDN30/2r Integrated Services Digital Networks Course maintenance.
College Qualifications.
Btec: Higher National Diploma in Telecommunication and Electronic Engineering
Btec: First Diploma in Engineering
Btec: Mathematics Level III
City and Guilds: RAE Licensing Conditions and transmitter Interference Operating procedures, Practices and Theory. (Exam passed aged 14 years old).
RYA Powerboat Level II, RYA Powerboat Advanced, RYA Competent Crew, RYA First Aid, RYA Sea Survival
PADI Open Water Diver, PADI Advanced Diver
First Aid
IEHO Basic Health and Safety at Work Certified.
Been in the telecom's industry since 1994 mostly supporting Enterprise Voice. Currently a UC Design Engineer, perhaps tomorrow WebRTC coder..
Project life-cycle, capture customer requirements, analysis and production of High/Low-Level Voice Designs for Cisco Unified Communications Manager (CUCM) and Avaya Aura Communications Manager.
Change Management (RFC/