Hello. I have same problem. Use utils raw2wav . Create convert.bat file  with d: cd "d:\Cisco\Desktop_audio\bin" for %%c in (..\..\Desktop_audio\*.raw) do raw2wav "%%~nc%%~xc" Than starting see this : D:\Cisco\Desktop_audio>d: D:\Cisco\Desktop_audio>cd "d:\Cisco\Desktop_audio\bin" d:\Cisco\Desktop_audio\bin>for %c in (..\..\Desktop_audio\*.raw) do raw2wav "%~n c%~xc" d:\Cisco\Desktop_audio\bin>raw2wav "201504230903050000011359RU1TALALAEVA@ru.FRAN CHER.com.From.Raw" continuing.. Recording file is empty, skipping conversion. d:\Cisco\Desktop_audio\bin>raw2wav "201504230903050000011359RU1TALALAEVA@ru.FRAN CHER.com.To.Raw" continuing.. Recording file is empty, skipping conversion. Files really not empty each 2.6mb.   And all another file it's сan't converte too. ... View more

Can delete by another way. Download psftp programm. Connect to uccx by  open x.x.x.x  . Login uccxrecording ,  password change in UCCX Administration - Tools- Password management. Than del  *.Raw . Delete all files . Before can save all files by get -r <name of folder> . ... View more

In trace Recording and playback  i see this: 2015-04-23 18:03:04:040 ERROR RECORD2008 The limit for maximum disk space that can be used for recordings is reached. 2015-04-23 18:03:44:690 ERROR RECORD2008 The limit for maximum disk space that can be used for recordings is reached. In trace Recording and Statistics server i see that : 2015-04-23 00:02:53:425 INFO FCRasServer0039 DailyOperationsThread: Performing scheduled daily task. 2015-04-23 00:02:53:425 INFO FCRasServer0039 DailyOperationsThread: Performing ADS Periodic cleanup  task. 2015-04-23 00:02:53:425 INFO FCRasServer0015 Performing daily cleanup... 2015-04-23 00:03:25:122 INFO FCRasServer0016 Daily cleanup complete. Every night it's cleanup recordings but it's not enough for make new records. ... View more

Thank you for answering. May be this variant will be good for me. ... View more

Hello. I have FAC configuration and it's working fine. But i have a question how can i restrict all another phone calling through International dial-peer.For example- if you don't have lpcor outgoing AllUser you can't use International dial-peer. It's need for security from malicious calling. ======================= voice lpcor enable voice lpcor custom group 10 AllUser    voice lpcor policy AllUser  service fac  accept AllUser fac application  package auth   param passwd-prompt flash://enter_pin.au   param term-digit #   param passwd 78423   param user-prompt flash://enter_account.au   param abort-digit *   param max-digits 32 dial-peer voice 103 voip  description -=International=-  preference 1  destination-pattern 810T  lpcor outgoing AllUser  session protocol sipv2  session target ipv4:192.168.33.187  incoming called-number 810T  dtmf-relay h245-alphanumeric  no vad   ephone  1  lpcor type local  lpcor incoming AllUser  lpcor outgoing AllUser  mac-address 0015.6387.9DA8  but ephone  2 mac-address 001C.58A2.3B64 button  1:2ton  1:1   ... View more

Somebody finde solution? ... View more