Is there a way to see in real time who is one the phone? I have tried using the Real Time Monitoring Tool and it shows the number of calls but that is it. Also, the lag time is about 20 seconds from when a call is placed until it shows up in the RT...
We have a few 9971 phones and right now when you call another 9971 the video call starts automatically. I was wondering if there was a way to set it so that it is just an audio call at first but have the option for a video call.
We just deployed a new BE6K phone system running 8.6.2. We have a bunch of Polycom IP 650 phones that we were able register as a third party device. However, we are having a problem getting the windows jabber client to control the Polycom phones. Is ...