I am staging UCM 6.1.3.1000-16 with CUC 2.1.3ES23.1000-23 and we have a strange problem. When we import the UCM users into CUC, they can still be displayed in the list on UCM, but when you click thru for the user page, it comes up blank. The only use...
The new download system for voice products doesn't show as many files as the old one. There is no "readme" file for the new UCM CSA with 3.1.1 policy, so how can you tell what it fixed?There used to be lots of links to release notes in the download a...
I am trying to route calls over a "hairpinned" T1 on a 2811 router between two MFT-1T1 ports. Works great with PRIs, but I can't get a CAS E&M trunk to work. I know that analog E&M can be tested this way by using a rollover cable with the type that i...
Customer migrated all users from original partner Exchange 5.5 server to a new server. Only account still pointing to the original partner server is "EAdmin". Customer also used the procedure to change the partner server in the REconfiguration and Up...
I am with the company that does the network and IPT support for your customer.To call the outside number, create a translation pattern for an internal number in HPG, and translate that number to the outside number. You can control the egress GW with ...
I didn't see anybody mention the need to consider bandwidth utilization over the WAN. If you use the SW CFB in UCM, which can only do G.711, you will use 80k per leg when conferencing.So if someone at a branch site makes a 3 way call with 2 outside c...
On page 8-9 of the UCM 7.x SRND, there are notes about how updates are handled during an upgrade. Reverting to the old version is not explicitly covered, but the implication is that no updates will be performed on the inactive version.My understandin...
The config looks correct, at least for H.323 peers. I would run a "debug voice dial-peer" and see what peers are actually being selected for the 7 digit dial out.
Sounds like the signaling protocol for the phones is not being give proper QoS. Since it is not SCCP, you may have to do some extra config to make the magic happen.Can you associate the problems to high data loads?
