I am staging UCM 6.1.3.1000-16 with CUC 2.1.3ES23.1000-23 and we have a strange problem. When we import the UCM users into CUC, they can still be displayed in the list on UCM, but when you click thru for the user page, it comes up blank. The only use...

The new download system for voice products doesn't show as many files as the old one. There is no "readme" file for the new UCM CSA with 3.1.1 policy, so how can you tell what it fixed?There used to be lots of links to release notes in the download a...

I am trying to route calls over a "hairpinned" T1 on a 2811 router between two MFT-1T1 ports. Works great with PRIs, but I can't get a CAS E&M trunk to work. I know that analog E&M can be tested this way by using a rollover cable with the type that i...

Customer migrated all users from original partner Exchange 5.5 server to a new server. Only account still pointing to the original partner server is "EAdmin". Customer also used the procedure to change the partner server in the REconfiguration and Up...