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I'm in the process of attempting to use this with CUCM and provider in the following way Teams <--> CUBE <--> ITSP Teams <--> CUBE <--> CUCM I'm doing this on an ISR 4331 and using CUCM 12.5. I have an ITSP and most of my issues are regarding hold a...
Hello, How can you associate the original agent to the survey in a UCCX report? I'm trying to get a custom call peripheral variable set to the agent ID but I have to do this after the resource is selected. If I do this, it works on the report but all...
I get the same error whenever I make an outbound call on a dial peer that matches the pattern .T but on the same exact configured outbound dial peer that matches 10 digit I do not... dial-peer voice 9998 voip description ** CUBE to PROVIDER ** transl...
