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Hi. I have many agents configured in UCCX and to be honest there is a little mess with them all. How could I get to know which agents are active and which are not? Is there any report to get these info or maybe a sql query that could I rut to get inf...
Hello.I wanna to create webpage when I could display data from Finesse - something like dashboard with data about team and queues.Could You help me with that?