I used this script select Extension from Agent_Logout where LogoutDateTime >= '2017-11-01' to find agents who have logged in or logged out since November. I will compare this output with the list of all agents and the agents which I do not find match...
Thank you for help.
If I use Agent_Interval table and search for complete month then it will show multiple entries of same agent multiple time because active agents logs in everyday.
Is there any way to find out last logout/login timestamp of agen...