About OPRoger

OPRoger · 08-24-2025

Dear Experts,I would like your assistance in updating a script in UCCX. Currently, the script is configured as follows:If (ClientPhoneNumber.startsWith("9")) Then Set ClientPhoneNumber = "9" + ClientPhoneNumber End IfHowever, we now have multiple...

OPRoger · 12-15-2021

i want to change the greeting for the extension. for example, if someone calls 111 it should say their name that (ABC User) is not available.

OPRoger · 12-12-2021

I replaced some IP phones from 7941 to 8841 but 1 phone does not register. it keeps rejected. I have deleted the DN completely and configure it from scratch in CUCM 11.5.x but did not work.Upgraded the firmware to 12.8.xDone Factory reset many timede...

OPRoger · 12-05-2021

hi,i have replaced the phone 7941 to 8841 but definitely call logs won't appear. I want to move old device call logs to new devices. how to do it? please assist.

OPRoger · 08-08-2021

i need support in below task.i have 7 audios1- welcome note/welcome in Arabic language, for English press 2 (if 2 is not pressed it should continue with arabic language)2- for sale dept. press 1, for complaint press 23- same as 2 but in Arabic langua...

OPRoger · 12-14-2021

actually, i found the solution after posting.i have ordered Cisco IP Phone 8841. I was blindly configuring 8841 devices in cucm. and during troubleshooting, I found the log in RTMT that shows """""""some error and [device type 36217]""""" so, when I ...

OPRoger · 08-09-2021

how to config that. what do you recommend?

OPRoger · 08-09-2021

Thanks @Roger Kallberg & @Nithin Eluvathingal i have done this successfully by changing the Re-prompt to 0 and from After Greeting i choose what I want to play. Recording One Same Welcome M...

OPRoger · 08-09-2021

brother leave everything just tell me how to start another greeting if the button is not pressed instead of repeat the same greeting?

OPRoger · 08-08-2021

okay so currently we haveWelcome greetings and for arabic press 1 and for English press 2if there is no key press it repeat the greeting.butif press 1 or 2, it says this call will be recorded and it route to press 1 for sales, press 2 for marketing....

Member Since	‎07-09-2014 01:04 AM
Date Last Visited	‎08-25-2025 05:14 PM
Posts	84
Total Helpful Votes Received	30

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User Activity

Updating UCCX Script to Handle Multiple Prefixes

how to change voice mail name in CUC

Cisco IP Phone 8841 does not register (rejected)

how to move call logs to new phone?

Call handler, Greetings configuration in CUC 11.5.X

Re: Cisco IP Phone 8841 does not register (rejected)

Re: required assistance on Call Handler configuration on CUC 11.5.x

Re: required assistance on Call Handler configuration on CUC 11.5.x

Re: required assistance on Call Handler configuration on CUC 11.5.x

Re: required assistance on Call Handler configuration on CUC 11.5.x