Chuck S.
Member since ‎09-11-2014

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  • 7 Posts
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I have a C40 that once it shares its content, the SX80 is receiving both the video and content via the main channel and I am unable to toggle the layout on my SX80. Cisco TelePresence C40Version: TC7.3.9.b938c8eInstalled Options: DualDispay, NaturalP...
Created an auto-dialed participant, whenver an endpoint joins the video bridge alias.  The call connects to the auto-dialed participant but the define DTMF sequence is not getting sent. DTMF sequence: ,,,1234# Outcome, auto-dialed participant (operat...
Recently added supervisor capability to 3 agents as well as added them as secondary supervisors for 4 teams.  When they sign back into Finesse Desktop, it shows them as Agents, with the Team Performance widget however, with "No teams assigned" as a d...
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Member Since ‎09-11-2014 09:44 AM
Date Last Visited ‎10-19-2022 11:05 AM
Posts 7