05-13-2019 05:55 AM
I have a C40 that once it shares its content, the SX80 is receiving both the video and content via the main channel and I am unable to toggle the layout on my SX80.
Cisco TelePresence C40
Version: TC7.3.9.b938c8e
Installed Options: DualDispay, NaturalPresenter, PremiumResolution
The C40 has a single monitor, DefaultPresentationSource is set to 3 and MainVideoSource is set to 2. MultipointMode is set to MultiWay.
Cisco TelePresence SX80
Version: TC7.3.13.b5d8460
Installed Options: Encryption, PremiumResolution, RemoteMonitoring
The SX80 has dual monitors, Output Connector 1 is set to First and Output Connector 2 is set to Second.
When content is shared from the C40, my SX80's first monitor shows both video and content, while my second screen remains grey. If I share from the SX80, content shows up on second screen, leaving only video on my first.
Call is being made via SIP at 2048 kbps, P2P / endpoint to endpoint.
05-13-2019 11:23 PM
1、cucm
do you check "allow presentation sharing using BFCP" in sip profiles for SX80
2、endpoint
System Configuration->Video->Monitors: Auto or Dual, not Single
05-14-2019 01:27 PM
Hi Tianjun,
Yes in SIP Profile Details, I do have "Allow Presentation Sharing using BFCP" checked.
The SX80 is configured with Dual screens.
If I connect with another endpoint, I am able to get content shared from them to the SX80 and its content goes to the appropriate monitor.
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