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Hi All,
In a UCCE environment, when a CVP (Customer Voice Portal) failure occurs, I want to provide IVR services by passing calls from survivability.tcl to its-CISCO.2.0.3.0.tcl
How can I transfer a call from survivability.tcl to its...
Hi Experts,I am in process of configuring and testing Expressway MRA for two CUCM Cluster with same domain. and login tests with jabber. A couple of jabber IDs cannot log-in to IM&PI wanto to make sure whether the configuration of each devices for MR...
Dear there, Recently I have been trying to test CVP IVR Handoff function and found a document for CVP IVR Handoff.On the document, I saw one of tcl file, which is cvp_ivrhandoff.tclI am trying to find a sample file for cvp_ivrhandoff.tcl. but I can...
Dear There, recently, I met a strange call routing problem when I use Route Groups and Route List.I'd lik to deploy a CUCM Cluster as a below- 6 Call Managers , 3 Call Mager Groups, 4 Voice GW, 4 Route Groups and 2 Route Lists.[6 Call Managers - loc...