I have primarily added sites to the exception list.  Do firmware updates as well. ... View more

Hi Brian, So there would be a few things you would have to do. 1) Update the nat rules to make it so the UC doesn't nat the traffic out (which is what you are saying is happening) 2) You need to update the acl's that describe the interesting vpn traffic 3) You need to ensure the acl's for the appropriate interfaces are not blocking what you are trying to do 4) update the routing tables 5) This "may" be supported. A much safer way is to use an ISR in front of the UC's to run dynamic routing and something like dmvpn, which makes a lot of this easier... more complex to setup, but 'easier'. Now you can also do dmvpn, and dynamic routing on the UC.  This is NOT a supported configuration, but I know it works and is very functional.  When you have an update or you need support, you will have to verify this configuration manually. ... View more

Cindy, Is there any chance that the software that was used and access to the device would be shared with the community? Thanks! Chris ... View more

Hi Stewart, To the best of my knowledge, no.  I have been using span ports. It looks like if you were using the 1800 or 1900 as a cube, that would be possible. Thanks! Chris ... View more

Chaudhry, I have personally used Callrex.  It's well worth the money. It's really not hard to justify the costs if you need the product.  We have set it up for financial services firm, and it has been well worth the purchase. Thanks! Chris ... View more

I do understand what you are saying regarding other RMM platforms. My view is slightly different...  If I had the capability to do more functionality then I would have more of these devices out in our customer base.  I personally don't see Level Platforms as something that is cost effective, easy to use, or a good platform overall (now I haven't used it in about 18 months, so I am sure it has gotten better). I think that if you open it up to do disk space, memory, disk status, process watching, adding machine types, serial numbers and software inventory is trivial.  You already have the core connectivity there. Not only that, the snmp support is not great, and there are lots of things you could do with snmp even. I would be happy with the capability to expand on the device myself if given the opportunity.  Since I assume this device is running linux, with some scripts (perl, shell, ruby, python, whatever) and some conditions that it flags to send alerts.  This is not to say I want to start from the beginning myself, source a device myself, and do all the current functionality again, because that is not as much worth my time. I see lots of value that we could provide small business owners based on what the device is and really what else we could do with it.  I picked on wmi, because i have already looked up the commands to do those 3 items I have listed. I could pick on something like printer toner... you could get through an snmp call to say how much toner is left and alert on that.  You could pull out pages printed and report on that.  You could put in the software inventory. I more think of this like this...  what can I do using Spiceworks... why can't we put that functionality into this device? ... View more

I assume putting them in the ON100 device would have worked, but I had wanted to report on disk failures, and memory. ... View more

They do have several links, including this one from April 2012: https://supportforums.cisco.com/message/3620907#3620907 That indicate that even though it is not in the supported devices, that they do support some functionality on the device. ... View more

The WAP321 only allows you to put in the snmp access credentials, which I have put in. ... View more

Yasien, This information isn't even in the 'Info' tab.  I am not sure how you would see this informatino. Thanks! Chris ... View more

It looks like after I put in wmi credentials, they have pulled out the right names. ... View more