hi Sukesh, 1. Have you put in the MSI credentials on the Device Work Centec (DWC) > Manage Credentials ? 2. If yes, please run a verify on the credential profile by putting in the ip_addr of the endpoint. 3. If the credential verification passes then go to the DWC > Click on the widget with dropdown on the top right of the table and cilck the column "Mediatrace Role" to display the column in the table. If the column is already visible then you dont have to do anything. 4. What is the "Mediatrace Role" status for the endpoint ? If the credentials are working then it should display "Mediatrace Initiator". If it doesn't make sure you put in the msi creds and rediscover the endpoint. LMK if you still have any issues.
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