Hi Jeff, Yes after a bit of escalation, we were able to get the fix in 10.3.1.ES8 Since ES are not publicly available for download, you will need to open up a TAC case. We have pushed the firmware to few phones as of yesterday and will be monitoring/testing for a week. HTH Thanks ... View more

Thanks. We have opened TAC case SR# 680145319  and thanks for sharing yours. will include in the case notes. This is not looking good. Hopefully we can get a resolution soon. I will update the form as I hear back. ... View more

Hi Joshua. We are running into same issue with 8851 on a large scale deployment. Was cisco able to give you another firmware. It says v11 but it isn't posted on CCO ... View more

Hi Pierre, What happens if the customer was to use music from the old CD onto the newer version? Is this a country specific issue? Also what if the customer was moving over the files as part of upgrades thanks Toor ... View more

Hello Nick, Not sure if you were able to do the above successfully. When I apply an input classification/marking policy, and set the dscp values of the incoming traffic, I dont see the DSCP getting applied at all. Did you have to do anything unique to make this work? Thanks for your help Toor ... View more

Hi, we are having problem with FrenchEnglish Bilingual prompt where the sign in coversation/prompt (by pressing * after user call his own DID externally) is in French only. Is this by design/built or are we running into bug? Please advise. ... View more

Thanks Geevarghese. Is there a document you could share which outline step by step process for creating IPSec tunnels to CUCM using PKI certs? Thanks Toor ... View more

Hi Prakash, were you able to get any more info on how to ensure services button is available if the publisher fails? I see that you program the services URL right on the phone page for the remote site with the IP of local sub, but this doesnt ensures high availability. Ideally you would like to be able to talk to multiple servers (local or remote). Network is one point of failure but it could be server too. Is the only choice to use Server load balancer like Cisco ACE? or is there a way to have the services button be programmed to use the server where phone is registered to? Please let me know if you found a resolution. Thanks Toor ... View more

Hi Benjamin, I am actually looking for the answer to same question you posted above. Were you able to get answer to your first question from Cisco TAC or account team? Please let me know. Also were you considering on doing the IPSec between the CUCM nodes as well? Thanks, Toor ... View more

You can experience this problem if the only IP of CCM you are pointing to in the SIP dialpeer is not the primary CCM in the call manager group for the device pool you have applied to the SIP trunk. Ensure that either the CCM you are pointing the dialpeer  to is primary in the CCM group or you have multiple dial-peers with different preference as per the CCM group on the other side. Please rate the post ... View more

Hi Peter, Do you remember what the resolution was on this one? ... View more

Thanks Michael. We will upgrade the firmware and IOS. ... View more

Thanks Michael. 1. Series 2901 - Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.0(1)M1, RELEASE SOFTWARE (fc1) 2. Its PRI with MGCP - Both of the two Controllers appear error free. 3. DSPware version: 26.3.4 4. Phone load SCCP42.9-0-3S 5. The problem exists only on external calls. T1 0/0/0 is up.   Applique type is Channelized T1   Cablelength is long 0db   No alarms detected.   alarm-trigger is not set   Soaking time: 3, Clearance time: 10   AIS State:Clear  LOS State:Clear  LOF State:Clear   Version info Firmware: 20090408, FPGA: 13, spm_count = 0   Framing is ESF, Line Code is B8ZS, Clock Source is Line.   CRC Threshold is 320. Reported from firmware  is 320.   Data in current interval (412 seconds elapsed):      0 Line Code Violations, 0 Path Code Violations      0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins      0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs   Total Data (last 24 hours)      0 Line Code Violations, 0 Path Code Violations,      0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,      0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs T1 0/0/1 is up.   Applique type is Channelized T1   Cablelength is long 0db   No alarms detected.   alarm-trigger is not set   Soaking time: 3, Clearance time: 10   AIS State:Clear  LOS State:Clear  LOF State:Clear   Version info Firmware: 20090408, FPGA: 13, spm_count = 0   Framing is ESF, Line Code is B8ZS, Clock Source is Line.   CRC Threshold is 320. Reported from firmware  is 320.   Data in current interval (414 seconds elapsed):      0 Line Code Violations, 0 Path Code Violations      0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins      0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs   Total Data (last 24 hours)      0 Line Code Violations, 0 Path Code Violations,      0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,      0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs ... View more