I think the issue is that CDP on trunked interfaces are tagged.    "CDP, VTP, and PAgP updates are always forwarded on trunks with a VLAN 1 tag. This is the case even if VLAN 1 has been cleared from the trunks and is not the native VLAN. Clearing VLAN 1 for user data has no impact on control plane traffic that is still sent using VLAN 1."   An easy way to get round this is to create a subinterface with tag one on either side - enable CDP on this and everything should work.   interface GigabitEthernet0/0/0/13.1 encapsulation dot1q 1 cdp enable   FYI - Im not sure why you are hard setting the speed to 1000 - normally this is set to auto. - maybe there is some hardware compatiabliliy issue - but I wouldnt do that unless I had to. ... View more

Jeepers - very little clear instruction on this - I have actually completed and 'Proofed' below for 8841 and 8851 on CUCM 11.5.1 Here is the simple version... You will need two copies of every wallpaper - one for the wallpaper itself and one for a thumbnail The File Parameters are .. pixels='800x480', ColourDepth='24bit' - name it 'WallpaperA.png' pixels='139x109', ColourDepth='24bit' - name it 'TN-WallpaperA.png' (annoyingly these arent a clean ratio of each other) NB - Right-click the file in file explorer, then Properties, Details, Image details and confirm the colour depth and pixels Now you need to create an XML to tie this data together. First reference is the Thumbnail, second to the wallpaper, like <CiscoIPPhoneImageList> <ImageItem Image="TFTP:Desktops/800x480x24/TN-WallpaperA.png" URL="TFTP:Desktops/800x480x24/WallpaperA.png"/> </CiscoIPPhoneImageList> Save this as List.xml (notice Big L) So now you have WallpaperA.png TN-WallpaperA.png List.xml Goto your TFTP Server, eg https:///<ip of CallManager>/cmplatform/ - and upload the files above to folder Desktops/800x480x24 (notice big D and its 480 NOT 400) Now restart the TFTP Service - eg goto - https://<ip of CallManager>/ccmservice/ - Tools / ControlCentre - feature Service / CmServices / Cisco TFTP Select and Restart Now see if the file is good http://<ip of tftp server>:6970/Desktops/800x480x24/WallpaperA.png Of Course once you are confortable with this you can expand the selection easily by updating your XML file to.. <CiscoIPPhoneImageList> <ImageItem Image="TFTP:Desktops/800x480x24/TN-WallpaperA.png" URL="TFTP:Desktops/800x480x24/WallpaperA.png"/> <ImageItem Image="TFTP:Desktops/800x480x24/TN-WallpaperB.png" URL="TFTP:Desktops/800x480x24/WallpaperB.png"/> <ImageItem Image="TFTP:Desktops/800x480x24/TN-WallpaperC.png" URL="TFTP:Desktops/800x480x24/WallpaperC.png"/> <ImageItem Image="TFTP:Desktops/800x480x24/TN-WallpaperD.png" URL="TFTP:Desktops/800x480x24/WallpaperD.png"/> </CiscoIPPhoneImageList> Then you would be uploading 9 files to the folder - Desktops/800x480x24 WallpaperA.png TN-WallpaperA.png WallpaperB.png TN-WallpaperB.png WallpaperC.png TN-WallpaperC.png WallpaperD.png TN-WallpaperD.png List.xml If that makes sense Easy Peasy ! Most common faults reasons for not working are... Image issues - try not to use MSPaint to create the file - the colour depth needs to be right - double Check the file details or open with Gimp to check and ensure format good. XML Issues - List.xml is not correct - careful when using notepad or MSWord - needs to be a standard XML File - browse to http://<ip of tftp server>:6970/Desktops/800x480x24/List.xml to ensure its a valid XML File TFTP Issues - ensure of Restart TFTP service and reset the phone, are you happy the phone is pointing at the TFTP server in question?   ... View more

You are dumping this call.. things to look for are.. . not enough lines at the destination - for example - 4 lines max and this is the 5th call.  or with UCCX - the sessions on the trigger are exceeded - so call manager will reject the inbound call.   If its an outbound - is it a fractional PRI and you are attempting to use a channel outside your valid channel numbers?   That kinda thing. ... View more

We had this problem, when flash was formatted and new imaged copied to it...    Solution ..    on reload  flash_init dir flash boot flash:/myimagefromDIRabove.SPA.bin   then once its booted ..  conf t boot system switch all flash1:/ myimagefromDIRabove.SPA.bin       ... View more

So... You have Vlan 50 / 51  and 53   What are the default gateways on all the devices in these vlans ??  Lets say - they are 192.168.50.1 / 192.168.51.1 and 192.168.53.1 Are these all on different sites ?? Seems that two of the vlans are on the same site.   If they are on the same site and the router is the default gateway for both - they will communicate without and issue. Ideally you should have different Home Subnets on all the different sites - otherwise it will get confusing.   So lets say its configured like this...   Site 1 = Vlan 50 - 192.168.50.0/24 Site 2 = Vlan 60 - 192.168.60.0/24 Site 3 - Vlan 70 - 192.168.70.0/24 Site 4 - Vlan 81 - 192.168.80.0/24 Vlan 81 - 192.168.81.1/24       If you have hosts/machines in different sites communicating - you will needs to allow inbound communication between the sites - this would typically be done using Site-to-Site VPNs.   To get this working - you need DNS entries locally on each site for the remote machines. The router then has two routes - one for default (internet) and one for the other site. This second route points to the Site to Site VPN.   If its a HQ / Branch situation - which it often is - then you would have - 3 Site to Site VPNs   HQ to Site 1 / HQ to Site 2 and HQ to Site 3 -    Im presuming your double vlan is the HQ.   Anyway - hope that helps   James   ... View more

We have the same issue - but the other way round. We are using Server Recording and I believe Server Recording monitoring and Network recording monitoring are configured. The easiest solution here is to re-install and correct the options - IE dont select 'monitor network recording'   ... View more

Update   We had to Downgrade the Controller to 8.3.122.0 This was due to a SHA1 issue / Certificates This issue prevented our 4 X Aironet 1142N from working   All working now ! ... View more

So I found a solution to this problem - at least the problem we were having.   Injector : AIR-PWERINJ6 Accesspoint : AIR-AP2802I-E-K9 WLC 2504 Software : 8.3.122.0 (note we upgraded this to 8.5.103.0)   The issue was that the power negioation packets from the switch were overriding the injector, resulting in only 15.4W being supplied and the Annantae never being powered on due to low power.   A simple, quick solution, was to disconnect the 'data' port of the injector and reset the injector with only the AP connected. Once the light changes from orange to green on the connector, connect the data uplink to the switch.   The AP then powers up as normal. - NOTE - if the light stays orange - it wont work.   This is a simple fix to confirm the problem, however a power outage will cause the problem to re-appear   So to properly fix the problem  - disable PoE on that port on the switch     Int Gig 1/0/5 shut switchport power inline never no shut end   wr   Once PoE is disabled on the port the injector works no matter which way you power up.   As part of our troubleshooting we upgraded to 8.5.103.0 - but I dont think this is necessary. But im not going to downgrade to test it !!   Hope that works for you !   James               ... View more

It appears you are attempting to install CUCM 11.5 on virtual or physical hardware that is incorrect. Firstly make sure you are using Nehalem Class CPU, you have enough physical RAM and you are running a minimum of ESXi 5.0 (VM Version8) Then simply use the OVA template to correctly size the Virtual Machine and the ISO should install correctly. When you say - 'over WAN' Do you mean the ISO isnt stored locally to the hardware ?? You should copy the ISO to the datastore on the physical box and then you can remotely install it. Dont try to mount the ISO from your desktop over a WAN connection - this will not work. Please supply more information for further assistance. James ... View more

Some things you can try... Go onto call manager and see the registered IP Address. Browse to the phone - Goto Device Logs Here you can see Console Logs | Core Dumps | Status Messages | Debug Display you can check for error messages here. Probably no harm to upgrade to the latest firmware - cmterm-8845_65-sip.11-7-1-17.k3.cop.sgn You install this software and then restart the TFTP service. Then reset the phone and it should upgrade Software here.. https://software.cisco.com/download/release.html?mdfid=286286015&softwareid=282074288&release=10.3(2) James ... View more