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I suggest openeing a support case with Cisco Small Buisness Support center.A support engineer can obtain debug logs of the issue and raise issue to development team if needed.Randy
Joseph,Did you try to register an account to Cisco.com? http://www.cisco.com/web/siteassets/account/index.htmlThe administartion guide is 332 pages so it covers the features you have questions on (but maybe too large to email).Randy
Joseph,Can you double confirm if you have the conf softkey once a call is connected on the phone?The conference option is state specific on the phone. Randy
Malek,your comment:"We have a UC320W phone system connected to a SF300-24P router as an extension. Both my phones an my PC are connected to the router with the subnet of 255.255.255.0 which is standard. The phones are purchased brand new and they d...
