04-25-2013 07:12 AM - edited 03-21-2019 07:16 AM
We just bought two spa 303 ip phones. There are only 5 softkeys available, none of which is a conference key. How do we find that softkey and add it to the available choices? Thanks.
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04-25-2013 08:23 AM
Joseph,
Can you double confirm if you have the conf softkey once a call is connected on the phone?
The conference option is state specific on the phone.
Randy
04-25-2013 08:23 AM
Joseph,
Can you double confirm if you have the conf softkey once a call is connected on the phone?
The conference option is state specific on the phone.
Randy
04-25-2013 08:38 AM
Sure enough, there it is. Do you know if there's any documentation that gives this type of information, so I don't have to keep bothering you nice folks? None of the user manuals that I have been able to access have anything. Thanks so much for your help.
Joe
04-25-2013 09:20 AM
Joseph,
Please reference the Phone Administration guide
04-25-2013 09:29 AM
Thanks, but here's the problem. When I go to the Admin Login, it requests a username and password. I've never set one up, so I have no idea what to enter. I've tried inserting my username and password for my Cisco.com account, but that doesn't work. I've tried admin/admin and cisco/cisco. Nothing. I'm at a complete loss here, and I can't seem to get any assistance as to how to resolve this issue. If you have an answer, boy would I be appreciative. It's very frustrating trying to get answers. Except for you, of course.
04-25-2013 09:41 AM
Joseph,
Did you try to register an account to Cisco.com?
http://www.cisco.com/web/siteassets/account/index.html
The administartion guide is 332 pages so it covers the features you have questions on (but maybe too large to email).
Randy
04-25-2013 10:18 AM
Yes, we are registered, Randy. That's why I don't understand what else is needed to get into the Admin Log-in. The username and password for our account doesn't work for the Admin Log-in. I have the administration guide in pdf format, but anything in the guide that requires Admin Log-in is inaccessible to me. Anything you could suggest to resolve this is greatly appreciated. Thanks.
Joe
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