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Hello guys, I've searched a bit through the forum, and I am not sure I understand clearly if what I am doing is not supported, or if it could work and I am doing something wrong.So here is it : Setup :1 UC560 connected to T1 line (main office MO). Ex...
Hello,I have a client that would need to get stats regarding the received calls he gets.I saw that there is a Historical Reporting client available, but seems like I need a contract to be able to download it.Can someone tell me what kind of contract ...
Hello all, Here I am with another "fun" question about the UC Ok so for the last few days, I have been working on a client's UC560 so that we have different queues for french and english callers.For most of the setup, I have been able to provide the ...
Hello all,So I've installed a new UC320W at a client site, I must say I am new to this product, more used to UC500 products, but seems like it is a good product (or will be!)Only problem right now is that during the test I had recorded an invite sayi...
The best I can give is this : Go to :http://IPOFYOURDEVICE/access/cf12cbd16 I don't know if that code is unique though.I my case, this opens a page where it says OK (200)Advanced Pages Unlocked Then you go on http://IPOFYOURDEVICE/voice.asp To turn o...
Hello guys, just saw this thread. Yes it is unfortunate but true, that the UC500 don't support very high Internet speeds. You will get roughly 20-30Mbps a best, depending on the load you have, rules, nating, etc. Here's one thread talking about this ...
You can get the firmware from Cisco's website (Support -> Downloads -> SPA525G2, etc)When you have the firmware on hand, open CCA and drag/drop the fimware as suggested by Brian Rapier.As far as 7.5.4 fixing the EHS problem, I confirm that in our cas...
Christopher,Any news on that feature? Has the engineering team started developping a solution for that, I have a client too who would certainly benefit being able to do outbound call routing.Thank you!
Hello all,Had the same issue, contacted CIsco Small Business Support Center, and after being told that it indeed required a Level 2 support engineer, the guy just said, well it will be much easier to just reset the device and either restart from scra...
