Hello, Can anyone share Nuance voice Biometric integration/ Call studio application details as we need to test this feature in lab similar to this: https://www.youtube.com/watch?v=7AIuN6e7KN8Regards
Hello,
Can anyone share Nuance voice Biometric integration/ Call studio application details as we need to test this feature in lab similar to this:
https://www.youtube.com/watch?v=7AIuN6e7KN8
Regards
Hello Experts,
Can CUCM be located over WAN for Single-Server Non-High Availability deployment of UCCX. Site A have UCCX+CUCM and Site B only have UCCX. Can Site B UCCX can configured with CUCM over WAN. If so please can you let me know latency b...
we are having 3750 standalone switch in our network. IT automatically reboot. through logging history it shows Stack_Link_Change message but this switch is standalone switch. ---------------------------------------------------------------------------...
Hello Sivanesan,
Thanks for your reply. i put language and site information in vxml ECC array varaible to pass information to PCS script and in PCS script retrieve this info.
moreover i have one more question, we are configuring Post call Survey for ...
Hello Reena,
for me i used ECC for language selection. As i see from system both call have same router key but EEC variable for language user.language show NULL when it transfer to PCS script.
in CVP i had checked ICM.icmPCSUseCachedCallContext value...
Hello David,
for me i used ECC for language selection. As i see from system both call have same router key but EEC variable for language user.language show NULL when it transfer to PCS script.
moreover i had restrict PCS through user.microapp.isPost...