Just trolling the docs looking for routers that have Option 66 before ordering some to try. Step 4 does looks to be superfluous as it seems to replicate a component function of the tftp server. A question for our Cisco rep to explain. ... View more

Cindy Does your response apply to SPA302D integration with the SRP500 range also mentioned in the roadmap Mark refers to? Stephen ... View more

The indecision Paul talks about in respect of the UC320W is in sharp relief to the Cisco OnPlus Agent and Service where there is community consultation on roadmap development and rapid delivery of these features.  I can only think Matthew is right and that Cisco thinks the features requested for the UC320W will bastardise their UC540/560 market.  At the lower end of that market they are probably right.  However, in my country a recent government report stated that 97 percent of all business enterprises employee less 19 people or less.  These enterpises employ around 80 percent of the working population.  By nature of their size these businesses simply cannot afford the UC500 range of products.  It is a huge market for a product of the UC320W's ilk but these business will not be fobbed off with a product like the current UC320W with a very limited range of features. Right now the indecision in how this product is to develop means we do not sell it, albeit we believe it has great potential.  However, we can't sell potential without a defined and commited roadmap and commitment from Cisco to the product.  If not that, then please put us all out of our misery and EOL the UC320W. Does the recently released SPA302D DECT handset have potential to be a DECT solution for the UC320W? Regards Stephen ... View more

Paul’s post is very much a mirror of both of our initial expectation of the UC320 as a SME solution for main and or branch offices, and of our disappointment when the same lack of key features (remote ‘phone, inter-office connectivity between UC320 and or UC500, wireless IP ‘phone, soft phone for PC/smartphone) were discovered. Also like Paul, our test bench UC320 is now installed at home where it is performing well. However, with well featured SIP offerings available to home users today at reasonable prices it is hard to see the price relevance of the UC320 in a domestic setting. These same SIP offerings are also available to SME businesses. I sometimes wonder if Cisco has decided to not invest in developing the UC320 into a great product because these SIP offerings threaten its market and is just maintaining it before killing it off. That said, there is a significant market for a device to sit astride the very dynamic SIP offerings from the telcos that will provide SMEs with reliable and full featured PBX and UC functionality, a la the UC520. A report released in April 2012 by the Ministry of Economic Development on small and medium businesses here in New Zealand states that “97 percent of all enterprises in New Zealand employ 19 or fewer staff”. I don’t know what the price point of the UC500 is in other countries, but here a business with 19 or less staff generally cannot afford one. Small businesses need the same tools as larger organisations. We have seen WebEx go from being the preserve of well-heeled, large enterprises to now being readily available to all. So, why not the same availability of full featured telephony and unified communications for SMEs? SMEs need functionality now and are going where they can get it and that is not Cisco at the moment. Without a committed roadmap we are not in a position to convince our customers to wait for Cisco to deliver on the UC320. ... View more