Hi, as Marco has pointed out we have this on another thread. The situation for some servers is as of this moment is as follows. The 7835-H1 and H2 servers do not support any release beyond 5.2.2. Previously, this was resolved by using a migration tool (http://www.cisco.com/en/US/docs/video/digital_media_systems/hw/platform/migration/dmm-mcs-ucs.html) which would allow you to migrate off the old server hardware onto a newer platform. However, those new servers are no longer orderable. The suggestion as of right now, is to build a C220 with VMWare installed to use the 5.4 version. To do this we will be starting from scratch, and rebuilding the DMM with new settings and mirrored old configurations. Unfortunately there isn’t a migration option right now that will allow a customer running on an old server platform to migrate to a VM while retaining all configurations and content during the process. So this is a manual process. we worked with our UK Cisco account team to establish this. regards Mark ... View more

Hi Marco, I have had the following back from Cisco As of this moment the situation due to the hardware and software availability is as follows. The 7835-H1 server does not support any release beyond 5.2.2. Previously, this was resolved by using a migration tool (http://www.cisco.com/en/US/docs/video/digital_media_systems/hw/platform/migration/dmm-mcs-ucs.html) which would allow you to migrate off the old server hardware onto a newer platform. However, those new servers are no longer orderable. The suggestion of building the C220 VM would have worked – except that we don’t have a VM release of 5.2.2. The only release we have available is 5.4. There is are a small set of DMS customers which are stuck in this situation, and our product team is looking at potential resolutions (but those are only in the very early conversations at the moment). The suggestion as of right now, is to build the C220 VM as suggested but use the 5.4 version. We will have to start from scratch, and rebuild the DMM with new settings and try to mirror the old configurations. Unfortunately there isn’t a migration option right now that will allow a customer running on an old server platform to migrate to a VM while retaining all configurations and content during the process. So whilst not ideal we have a way forward. thanks Mark ... View more

Hi, Update to hardware requirements as below: This announcement is a follow-up to the external EOS/EOL announcement of the DMM UCS C210 appliance server which was posted on October 5 th (link here). New DMS customer opportunities should now be presented with the DMM VM option as the primary method of deployment (also includes high-availability/failover). Host System Hardware Requirements Item Minimum    Hardware Specification Central Processing   Unit (CPU) 64-bit (x86) 2.0 GHz Quad-Core Processor Memory (RAM) 16 GB Storage (HDD) 2 TB Network (NIC) Two 1 Gbps (10/100/1000) Connections BIOS Virtualization Enabled Host System Software and Licensing Requirements Item Requirement VMWare vSphere   Hypervisor ESXi Release 5.0, Update 1 ●  http://www.vmware.com/support/vsphere5/doc/vsp_esxi50_u1_rel_notes.html vSphere or vCenter   Software Release 5.0 ●  https://www.vmware.com/support/vsphere5/doc/vsphere-esx-vcenter-server-50-release-notes.html ●  http://www.vmware.com/support/vsphere5/doc/vsp_vc50_u1b_rel_notes.html vSphere or vCenter   Licensing Enterprise Software Licensing ... View more

Hi Marco, we had already seen that via our Cisco Account Team. We are currently waiting on the hardware upgrade/migration guide to go from MCS/UCS appliances to VMware. If you have any information on this process please forward it on. thanks Mark ... View more

Hi Marco, I was aware that Cisco DMS 5.4 is supported on the hardware platform: DMM-SVR-C210-K9 The reason for the post was to try and establish what Hardware might be used to provide a solution other than installing on hardware that will be going EoL. I would prefer to recommend something that would be future proof in terms of Hardware rather than going back to the customer with an EoL server. I have contacted my account team and currently they have as much information as you have provided. regards Mark ... View more

I. In DMM ========== 1. Go to "AAI - > Network Settings -> Hostname" page. 2. Press "OK". 3. Press "Yes", when asked "Hostname already configured ..    Continue ???" II. In Show and Share ===================== Repeat steps 1, 2 and 3 as described above. 4. Go to "AAI -> Appliance Control -> Pair appliance"    Pair Show and Share with DMM (Even if it shows that it is already    paired) III. In DMM =========== 4. After Show and Share is paired with DMM , go to DMM AAI. Pair DMM    with Show and Share. Wait for a couple of minutes and login in DMM and Show and Share. this workaround worked for us. ... View more