Hi guys, how are you? I hope that you fine.So, my customer has a Finesse v10.5, they are using a gadget that I developed to callback to its final customers when a call is disconnected during a conversation.The problem is Finesse software is always be...

I have a Gadget with three principal activities:1) show two buttons during the wrap up time.2) write a value in a ecc variable.3) callback to the customer  if the call was dropped during the conversation clicking on the button during the wrap up time...

Hi all,Using a Script.aef I would like to receive ANI and DNIS from CAD.I already have an user.layout configured and I can get others values using Call.PeripheralVariablex normally, but I don't know how I can get ANI and DNIS.Does Anybody know how ca...

Good Afternoon,How can I connect in a Web Service (WSDL) using a UCCX Editor 8.0?I would like to know if someone has a good sample to send me. I am seeing some foruns here, but I didn't find anything that can help me.Some guys are talking about Java ...