Hello Lisa, thx for your quick reply. I am already registered, but I could not start the live webcast! anyway it is gone, how to get the recording? regards Thomas ... View more

Hello, how can I join the live stream??   regards Thomas ... View more

Hi, but now i have a display problem with ie10! with ie9, i am getting an error during update of shell profiles! with firefox esr 24.5.0 i am not able to display "monitor and reports" page! i will open a case! br, thomas ... View more

hi, install the latest patch "5-5-0-46-3.tar.gpg". logging is working fine now. br,Thomas ... View more

hi, the problem looks like a overloaded server or missing updates. have you checked updates on cco? regards, thomas ... View more

hello, sorry but i did not get the sense of your last sentence! what is supported in the latest prime version can you find here: http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/2-1/supported/devices/pi21-supported-devices-list.xlsx   But be aware of that, not each device is supported in each application of prime, eg makes no sense to support ASA in the LAN part of prime, LMS (ASA does not support vtp and vlan), but it should be supported in the resource part, RME, config and change management should be ok. Just to see details about device support in your environment, go to "admin" --> "software center", in the row "device type count" you can see a number for each application, click on the number, eg "inventory config and image management", then you will see a detailed list of device supported in your current installed prime application depending on the version. As far as i can see all asa´s should be supported in the config part! Which version you are on? hope that helps a little, regards Thomas ... View more

hello, go to "inventory" --> "DeviceCenter" --> enter management host or ip address and press "view". you should get a quick overview of your device, in the right part of the screen you should see "reachabilty status", beneath you have a button "test now", after pressing it you should get status on reachability of your device after a while (could take a few minutes). regards Thomas ... View more

Hi, if you check "reachability status" you should get a "success" for snmp and ssh, try this. regards Thomas   ... View more

hello, also oberserved the bug in 8.4(7), workaround with  "dhcprelay timeout 60" is fine. First i was thinking about an arp poisening attack, because arp cache was filled up; see below: # sh arp | in 172.31.5         stbmobile 172.31.5.160 e4ce.8fed.46ca 3         stbmobile 172.31.5.159 e4ce.8fed.46ca 15         stbmobile 172.31.5.158 e4ce.8fed.46ca 26         stbmobile 172.31.5.157 e4ce.8fed.46ca 37         stbmobile 172.31.5.156 e4ce.8fed.46ca 48         stbmobile 172.31.5.155 e4ce.8fed.46ca 59         stbmobile 172.31.5.154 e4ce.8fed.46ca 70         stbmobile 172.31.5.153 e4ce.8fed.46ca 82         stbmobile 172.31.5.152 e4ce.8fed.46ca 93         stbmobile 172.31.5.151 e4ce.8fed.46ca 105 ... View more

hello Alan, i have also a 100% filled /var/sysmgr, but i am not able to free some space, executing filesys delete command, i get a new error; eg: filesys delete /var/sysmgr/work/core.3842 "Files are not supposed to be deleted from this directory" if i look deeper in work directory, i will see a lot of core.XXXX files, thinks this are dump files about 50MB each. sh system internal dir /var/sysmgr/work                                                                 ./         740                                                                ../         300                                                         core.6014            0                                                         core.5996            0                                                         core.5984            0                                                         core.5927            0                                                         core.5921            0                                                         core.5860            0                                                         core.5838            0                                                         core.5836            0                                                         core.5362            0                                                         core.5310            0                                                         core.5308            0                                                         core.5306            0                                                         core.5290            0                                                         core.5286            0                                                         core.5282            0                                                         core.5280     33574912                                                         core.5281     26292224                                                         core.5239     55975936                                                         core.5237     55975936                                                         core.5221     55975936                                                         core.5211     55975936                                                         core.5198     55975936                                                         core.4832     55975936                                                         core.4830     55975936                                                         core.4822     55975936                                                         core.4820     55975936                                                         core.4790     55975936                                                         core.4788     55975936                                                         core.4724     55877632                                                         core.4723     55877632                                                         core.4721     55877632                                                         core.4722     55877632                                                         core.4672     55881728                                                         core.4576     55877632                                                         core.3842     54665216 do know how to delete this files? theres is no help on the filesys command, due to it is hidden!!! reload has been already done, but this does not free space! thx in advance, best regards Thomas ... View more

hi martin, ok, do you after what time the errors messages are disappering, or why they are there just during the startup? regards Thomas ... View more

hi Andrew, the loading window error is due to a lack of a "management ip" in dcr. in my case, most of the device are loaded manualy into the dcr, but just with an hostname and no "management ip". Devices which have a "management ip" in the dcr are working fine in the device status window. Normaly you will get the ip address in dcr from the discovery process of the Ani-Server part, if you have setup the discovery process and have a working DNS (reverse lookup for the management ip). the errors in the daemons.log are gone, i do not know why. regards Thomas ... View more

hi, yes, i am using a 5505 as a  hardwareclient. i already tried out to set equal security levels on the inside and voice interfaces. but after enabling the hardware client i got a an error message that there are more than one inside interfaces! is there a way to use two inside interface with hardwareclient? regards Thomas ... View more