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Hi folks, We have a two node CUPS cluster that one server died in. We replaced the server at TAC's instruction using the media to set up the VM, and attached it to the cluster fine. We've now seen that the new server's XCP Message Archiver service ...
Hi Folks, In Jabber for Windows 10.5 connecting to CUPS, we have a problem where service discovery for the CUPS server works, but not that the service the user ought connect to is CUPS. This means that if a user attempts to log in without configurin...
Hi folks,I'm trying to figure out how to read XMPP presence for users logged in with Jabber on our CUPS server and it seems to be a box of mystical smoke. Is this documented anywhere? Presence integration for web apps seems to be either poorly docu...
Hi Folks,Our presence in Jabber 9.6/9.7 for Windows works fine in that everyone who has a meeting in Outlook is shown as "in a meeting", everyone who is away either due to a locked workstation or 15 minutes inactive shows as away, and users with a sp...
Hi Folks,We've just had a bit of a drama where an upgrade of Jabber with CUPS has made the Jabber software look at the "telephone number" directory property instead of the previous "IP phone" property. In our directory, telephone number is the long ...
Not really, but the SQL for searching the database for a string like that is pretty straight forward. I use two queries when I touch the compliance DB at all. The first finds a string like your Acme, Inc and the second finds messages from a particu...
The system dashboard under Diagnostics in CUPS shows the "Logged-in XMPP users" as the amount of users logged in at the moment. In terms of historical reports I'm not sure if there's a way of seeing peaks and troughs. Between that and the complianc...
For anyone wondering, this is caused by the CUCM user not having an extension that CUCM uses to determine presence (it uses the Device ID if one exists, and the extension otherwise). A bat transaction to update all users' directory numbers sorted it...
