was trying to download the TCNC6.2 software for SX20. unfortunately as per cisco, it is already deferred. anyone here can share a link on where to download the file aside from cisco? Thanks!

We have a C40 which is no longer booting up. it only shows the Cisco logo and will freeze. upon accessing the unit thru web, we can only see the message "maintenance mode" and the only available tab are the diagnostics and the maintenance. We have tr...

Our end user have existing C40 unit which supports TCNC sw and is currently using TCNC6.2.their HO tried upgrading their unit to TC7.1.4.908e4e9 and it’s successful unfortunately the "missing RK" message appear.I believe the TCNC is totally different...

Does anyone of you encountered the 1080p camera is moving while toggling the menu?I've experienced accessing the menu but the camera is also moving (PTZ)and one more thing, i have this deployment wherein i used 2 1080p cameras, 1 as main and 1 as sec...