Can the CUCM R9 in the BE6000 R9 be integrated to an UCCX R9 installed (with a 300 agent OVA) on a separate UCS 220M3 server?The goal is to increase the number of call center agents beyond 100.
So this would allow the outbound Campaign to be executed multiple times with a single list import?How long do you have to wait before you have to reset the OutbondControl back to PREDICTIVE_ONLY and OutboundPercent to 100%?
