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Team,
Looking for a way to do (Basically Toll Fraud) for a customer.
They are looking to dial into their UC560 and get prsented with dialtone to then make a call out of the UC560. I see MANY ways to prevent this but any way i try seems to not work....
Team,I have a customer with HQ in the Eastern time zone. The owner lives 1/2 hour away which happens to be in the central timezone and has his SPA525g2 connected to HQ with the ssl vpn feature...Of course the phone is showing the Eastern Timezone but...
Team,I Now have several customers who have hit this issue on their CME systems.....We have an overhead paging system that when invoked sends all the phones to speaker mode and kicks in the overhead pager....Person makes the announcement and all is we...
Team,I have a few customers that keep getting into trouble with the following scenarios1) Customer a gets a call and goes to transfer it and instead of hitting the intended party, they it the overhead pager and actually transfer the call to the overh...
Team,Does anyone have any way to reset a 9951 to factory defaults without having to go into the admin mode? I have 4 phones that the customer has from an old no existant cluster and they have forgotten the password to so its not a simple as going int...
Hey Paul,
Thanks for replying.
What script are you speaking of? Extension transfer? I already tried through the AA and have appropriate dial peers setup.
Any elaboration is appreciated.
Thanks
Paul
Hello,
I do not believe this would work. What I would do is use a custom script for both.
Web browse to the CUE module
Select scripts and create a new one for customer A and fill out the prompts etc and save as custA
select scripts and create a new...
Hi Paolo,I do not see the website you mention on your profile. Can you share? Also can you share what you have so for with the TCL script? If this is the only way to do this anything you can provide will be helpful..Thank youPaul
Hi Yorick,One other thing....This procedure works but it's all about the timing.... If the above doesn't work, try doing the key sequence as soon as you see the top 2 line lights illuminate. (don't wait for Mute button to go out, it may be too late b...
Hi Yorick,I did indeed find the issue. Try this..If not, write me back and I will help.PaulStep 1 While powering up the phone, press and hold #.
Step 2 When the light on the mute button and handset light strip turns off and all other lights (line bu...
