I am exporting maps from Prime to import into CMX. When I do the Prime export, I do not see the maps on my computer in the downloads directory as I would expect. Any idea where else they could be downloading?   PI 3.3 and CMX 10.4

I have got Prime upgraded on my secondary server, however to do so I had to make it a primary. Now I cannot seem to make it a secondary again by using the shell command. What am I missing here?

Had to rebuild our UC540 last night. Reloaded the config that was on it, got everything working. Outbound calling is fine, voicemail connectivity is back. However, when attempting to call inbound with auto attendant enabled, the system sends a 503/Se...

I am trying to hand-off management of our system to another person and we tried to use CCA to get into the UC540 the other day and everytime we try to login, it prompts 3 times for username and password and then we receive that authentication has fai...

I have a funny setup I am trying to finalize and struggling a bit. I need to setup a 5505 behind an ISP provided router. The 5505 then needs to make a L2L tunnel back to the corporate 5525. Once that tunnel is established I need to have a phone on t...