About abdallah AlNatoor

abdallah AlNatoor · 10-17-2018

Hello Guys, I am going to give a simple example about the scenario I am stuck with. when call comes in and assuming we have 4 ready agents and 2 ready supervisors, if first agent missed the call (Ring no answer), the call should go to one of the...

abdallah AlNatoor · 01-31-2016

Hey Folks, I am trying to make a video call to another jabber client in my company, I would like to use the video from my MAC desktop and using the audio from the 7960 testing phone. When I choose to use my desk phone for calls, the call was nailed...

abdallah AlNatoor · 07-09-2013

Hey Folks, I bought used router 2811 last week, when I tried to log into the router through console it was not working at all I cant see any output on the screen. I tried to change baud rate with all available possibilities, changed the COM port also...

abdallah AlNatoor · 07-28-2019

Hello,Take a look to following commands, hope it will help you.Show sip-ua connection tcp tls detailsdebug ccsip messagedebug ccsip transportdebug voip ccapi inoutdebug ip tcp transactiondebug crypto pki

abdallah AlNatoor · 11-20-2018

Thanks a lot. The Informations that you shared here and in other posts is really useful... It is working now :)

abdallah AlNatoor · 11-19-2018

Hi Dekwan, I am trying to apply similar what you have explained but nothing changed to the 'Update Call Variable Sample Gadget' I am stuck with just changing "Update Call Variable 7" to "Update Issue Log" ... displayCallVariables = function (dial...

abdallah AlNatoor · 10-24-2018

Thanks Anthony.. I checked your replay about it but since it was on 2012 I thought maybe things got changed.. Thanks

abdallah AlNatoor · 10-19-2018

Hello Again, when the call is not answered by the agent I am trying to send it back QUEUE-2 so supervisor from "CSQ_2_SUPER" should received the call, but what actually happen it goes to next available agent in "CSQ_2".

Member Since	‎05-24-2013 01:35 PM
Date Last Visited	‎06-11-2024 01:03 AM
Posts	22

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looking for UCCX script advise..

Jabber Version 11.1.1

Telnet & Console !!

Re: SIP registration

Re: UpdateCallVarible Sample Gadget

Re: UpdateCallVarible Sample Gadget

Re: looking for UCCX script advise..

Re: looking for UCCX script advise..