Hi @kemalyenigun  @Raghavendra G V  helped so much to perform the tshooting. Maybe your script is different than mine. So is very important you perform tshoot to understand your specific case.   In my case I had problems with codec and call setup process like comments here. regards, ... View more

Hi, I have done the changes like your suggestion. Depend of the option selected I had different returns like ls_010, ls_020 and ls_002.    At the moment of ls_002 return the call was forward to destination but no answered. The end user does not see the call on destination point.   the debug file has been attached.     ... View more

When I select the option I listen the calling tone but the call is dropped before somebody answer the call. ... View more

Ok. I will try like your suggestion. ... View more

Hi @Raghavendra G V ,   All my prompts are playing now. The problem was codec format, I changed to g711alaw.  But my problem is on call connection now.   When the user press the option and the call connect on destination but there is not voice in both sides. ... View more

I think I have this error because my prompt is not playing. So, my status machine not work because I need a ev-media-done. ... View more

Sure. It already done configured. I have this error now: Jun 4 10:01:58.521 BRZ: //976481//TCL :/tcl_PutsObjCmd: Teletex: played question 1 Jun 4 10:01:58.521 BRZ: GW-PACO75386-DC# Jun 4 10:02:20.110 BRZ: //976481//TCL :/tcl_PutsObjCmd: Teletex: collect question 1 Jun 4 10:02:20.110 BRZ: Jun 4 10:02:20.111 BRZ: //976481//AFW_:/AFW_FSM_Drive: Tcl_Eval to drive FSM inside Tcl modulespace. code=1 code=ERROR Jun 4 10:02:20.111 BRZ: TCL script failure Result: DigitCollect Command already active on leg Jun 4 10:02:20.111 BRZ: TCL script failure errorInfo: DigitCollect Command already active on leg while executing "leg collectdigits leg_incoming Question1Param (procedure "ActionCollectQuestion1" line 11) invoked from within "ActionCollect GW-PACO75386-DC#Question1" ... View more

Goo. The environment looks better now. I can see all script running normally but I'm not able to listen the prompts. So, I have the return cd_010 on "StatusCollectDigits". ... View more

Hi, Sorry for delay. "On debug process the most part of the functions are not compatible with the new platform" is a problem description, but I don t have sure about. What protocol is used ? What codec is used ? Codec format of those wav files ? Have you check the codec negotiation is OK ? SIP. Voice-class codec applied on dial-peer voice voip. Normally g711ulaw. I will check that. If call flow is ok I will dig in more on codec. make sense. Maybe is a problem on audio file. ... View more

In that internal debug the script run but it is not following the flow created... Only the null.wav prompt I m able to listen. ... View more

I attached another debug file from internal call. I think that this one the application started.. ... View more

Hi, I attached  a new debug file with all debug commands like your suggestion. If I put this same script on router 2900 work properly.   thanks. ... View more

Hi, The debug file has been attached,. Thanks for answer. ... View more