Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi All,We are trying to get a UC320 working along with a PoE Netgear switch.The switch can handle VLANs so that shouldn't be an issue.I've enabled the Voice VLAN on the Netgear (vlan 100) and Tagged all of the switches ports.All of the ports are also...
We have an issue with a customers system where they can't dial local numbers in the same area code as them. Any 901256xxxxxx numbers come back with a 'Number is not recognised' message.We have the following config:voice translation-rule 100 rule 1 /^...
I've installed on Office 2013, Windows 7 x64 and I'm getting an error: The program can't start because ccSIPoid.dll is missing from your computer.Also, the installer never seems to finish. It puts the icon on my desktop, but then minimises to the tra...
We've just upgraded our UC540 to 8.6.1, which proceeded to totally wreck the whole phone system.After a number of failed attempts to recover from the half failed system, we've had to reset to system defaults and start from scratch.Whilst everything e...
Hi All,I have a Basic ACD configured, however when users are transferred to this group they get a US Dial tone, with a US attendant message say "all agents are busy"I'm in the UK, so the callers hear when they're transferred to the ACD as they get th...
Hi Tim, Any chance you could advise on how to flash the 8941 phones?Also, any reason why we can't use the SCCP firmware?I have them working, using the SCCP firmware with video calls etc.. However we need to update the firmware anyway to get hook/head...
Hi There, Did you ever solve this issue?We have just done the exact same thing. 881 infront of a UC320 but we can't ping or pass traffic onto the UC320 from the 881.Outgoing is fine, just nothing inbound.
Thanks Tom - it's a Netgear switch that we're connection to and I couldn't see any similar setting for Portfast, or to set the port as a trunk (I couldn't find any trunk settings on the UC320)
Hi Brendan,Yes I did, still with the same issue though. I was thinking maybe I've got some of the tagged/untagged the wrong way around, but I don't think I have?