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Recently we have upgraded a several of our edpoints (c20,c40) to a latest tc 6.1.2 release code.The issue that we have now is that call history no longer shows us names but only IPs instead for ex h323:a.b.c.d.Can anyone help to revert this - so we h...
Hi!I have some problem understanding how the 53xx MCU port licenses are applied.Can anyone correct me that the LIC-5300-4PL allows us to use 1 - 1080p port but we cannot mix the ports (1080p with nxSD on same MCU)?For example I need to be able to pro...
Hi! We have single DMS system with cast module. Can we extend our license to add a signs module at later time? Or we need to buy the whole new licenses (cast+signs+dmp's ones)?
Hi!Currently we have 5.2.2 version of DMM and DMPs. We also hold a valid SAS contract for the system. Can we upgrade to version 5.2.3 or 5.3 at no cost or we need to pay for upgrade?
Hi, currently i'm trying to create network design which uses two 5585-X in transparent mode with active/active load balancing (with states), but i have some questions:1. Do i need to configure asr-groups in transparent mode? What will happen if my pa...
Ok. Seems to me the TPS+Conductor suits better to me.Can anyone provide me with some actual numbers of ports I can get with fully licensed 7010 (12 ports) with Conductor.Basically I need to be able to do 2 conferences at the same time: one with min o...
Ok. Now it is clear to me.But if the cusmomer wants to do a large conference with mixed participants (like the example i've provided) the price of 2x5320 mcu is well beyond the telepresence server with conductor.If i buy 2xmcu with 12 full hd ports -...