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Two of our phones suddenly stopped registering. They cycle through obtaining IP address and registering. They suddenly stopped working for some of the phones when there were no changes made. The phones are two different models: 7975 and SPA504G. The...
I have setup a WAP321 and configured it for a captive portal. It is connected to a SG300 switch and the gateway is a SA520.The SA520 is setup with two VLANs. The default of ID 1 and a guest vlan ID 2.The SA520 is assigning the IP addresses to VLAN ID...
Our client is having a problem with their CallConnector Advanced Client software not showing that people are currently on the phone. It will show initially that they are on a call, but after a few seconds it will go back to looking like they aren't o...
Our client occasionally receives faxes to their main phone line. They want to be able to transfer those calls to their external fax line but when they try to transfer to the fax number, the call drops. The phone line is on a PRI DID number and the fa...
New UC560 installation.Client just informed us that they do not want to dial a number for an outside line, such as 8 or 9. Is there some way in CCA 3.2.1 to accomplish this?
Well, I changed the WAP321 to an IP address and gateway on VLAN 2 and disabled Inter VLAN routing on VLAN 2. It routes perfectly, as expected, as long as Capture Portal is not enabled. Once CP was enabled it stopped working. I can't ping anything and...
I tried #1 on a UC560 and it works but I cannot designate which button. This is a problem as I have a phone with the sidecar and it always goes to the next free button on the sidecar and not the main phone.With #2 I can designate which button without...
