We picked up a 9971 with 3 addons for our receptionist as we have outgrown the spa525 with addons. The CCA does not allow me to choose any addons and I cannot program any buttons other then the ext.Is this another "not supported" feature of the 560?...
Okay i am trying to figure out how to configure this scenario.We have a remote office - ext 3330.Workers that use this office will forward their ext to 3330.3330 does not have a vm box setup. So if no one answers the caller gets the "No vm" message...
With the release of 8.6.2 I am looking to upgrade our 560. I have some questions though.Back in Dec 2012 we got bit by the VM bug that wiped our entire VM/AA setup. During the resolution iwith TAC we upgraded the CUE to 8.6.1 but we did not touch t...
I have a UC560 with an inop dial by name feature. Apparently it has not been working since our vm system died in Dec, but no one bothered mentioning it until yesterday.You call in, get the AA - press # to access the script:"Spell the lastname of the...
I have certain users that need to know what PRI channel a call is coming in on for emergency/911 trace info.I found that they can see this info if they have access to the "Show diagnositic log" at this address on the UC http://10.1.100.1/exec/show/lo...
We never did, we ended up returning the 9971 as most of the features are/were not supported on the UC series. We purchased it for the receptionist, but you could use any of the addon modules for the 9971 on the UC560.
We ended up taking a large hit...
If the 540 is like the 560, use the schedules. Set the night ring schedule up and that should do it.If you have the CFNA set for your blast groups just change the time to 60 secs to forward to your AA.
So apparently there is no support at all for the 9971 addon modules for the uc560. So here is a warning for anyone else the runs into this issue. Save yourselves the restocking fees on an un/half supported product.Here is the response from TAC:Two ...
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