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A computer telephony integration (CTI) route point designates a virtual device that can receive multiple, simultaneous calls for application-controlled redirection.
Unless there is an application controlling the CTI route points/ports, they won't sh...
Query: Is there a way to check the lease/binding on CUCM without root access (any version)
As of now there is currently no way to view the information about active DHCP leases on CUCM
An enhancement request had been previously filed but there is ...
!! Video Tutorial
In this video I will cover how to collect Call manager traces from CUCM using RTMT tool.
You may send me an email at Mohit.Grover@cisco.com for any comments, questions, suggestions, contributions, etc.
!! Video Tutorial
Q: How to do Packet Capture on CallManager, Unity Connection or CUPS (Any Version)?
A. You can take a sniffer capture from the command-line (CLI) of CUCM, Unity Connection or CUPS. In order to start the capture, enter this comman...
FYI
How to change the domain name in UCCX:
Please change the uccx fqdn in DNS server to reflect the new domain name
for both nodes. Make sure both forward and reverse dns lookup is working
correctly.
On the UCCX nodes (both pub and sub), ...
Hi,
Which Call Manager version are you running?
++ Also check "Special Pre-Installation Instructions" & "Installation Instructions" in the read me file >Located here http://www.cisco.com/web/software/282074298/130428/dst-1101-2015g-cop-readme.pdf>It ...
This document was created to help customers who may be facing the same issue.
In my case solution had been provided to the customer then & there
I assume you didn't check the following section
## Solution Provided ##
Suggested the customer to ...
