Hi all.We are experiencing a problem with the risport API service. We have devices that are incorrectly reported as unregistered by the pub when we poll the "/realtimeservice2/services/RISService70/" service. This issue only occurs when we poll a lar...

Hi all. One of our client is unable to add, delete or modify a BLF SD on their receptionnist phone.The warning he's getting is the following: Access to the requested resource has been denied. The attempted action was a violation of security protocols...

Hi. Long story's short, currently our users in Unity Connection are integrated with through a Cisco Unified Communication Manager end user but we are moving away from that and we will use LDAP moving forward. The LDAP integration is done and working...

Hi everyone. Received some DX80 from Cisco for testing purposes. The DX are configured in the CUCM as we speak but they won't register. I can use the DX with Jabber (Chat functionnality) and it works fine, but the CALL option isnt available. The DX i...

Hi I'm planning to upgrade my CUC HA version 8.6.x to 10.5.2, in the release notes it says: Refresh UpgradeIf the phone system is routing calls to the subscriber server, outside callers and Unity Connection users can leave voice messages but the mess...