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Dears,We are facing frequent connection issues with Cisco ECE, as given in the screenshot below. This issue is getting resolved only after the ECE server restart is completed. The system has been running without any issues for 2 to 3 weeks. We verifi...
Dear All,
Has anyone implemented Google Agent Assist with the Cisco UCCE 12.6.2 setup. Looking for a few clarifications about this.
We have completed all the settings on the Cisco side.( UCCE+CloudConnect+Control Hub). From the Google side, we are un...
Dears,
Can we automatically close the ECE Default Exception Queue emails at the end of the day.
We followed the links below. The Reprocess Exception Queue activity is happening, but it is not able to close.
Please share some views on achieving this.
...
Dear All,
Please share the procedure for upgrading Cisco ECE Apache Tomcat to the latest version, from 2.14. x to 2.15.0 or a later version.
Find some information that ECE is a tightly integrated system where components, such as Apache, are managed w...
Dear All,
Currently, we are running Cisco ECE 12.6.1 ES9 ET3 with on-prem email integration (Single Email Aliases). Now we are looking for the best practice and advice for the following requirement.
We need to create another Email alias; the existing...
We have integrated with two email account 1. On-prem Exchange 2. Outlook 365 in the Cloud. Both are working without any issues.For 365, we have configured it with a shared mailbox. In the Inbound workflow, we are sending to the Queue. In this case, a...
Hi Ashiq & @ritdesai ,We are also facing the same issue from 12.6(1)_ES10_ET1 to ES13, unable to install the patch.Please provide the workaround.Another interesting thing is that when I run the installer on my laptop (Windows 11), it goes through. N...
Looks like you are instaling direclty from Datasource Copy the content of ECE 12.6 ES13 installer into a local temporary folder on each of the servers.
