Hi All,How to integrate Webex contact center with Microsoft Teams. In the MS app, we were able to find Webex call & Webex Meetings. Please let us know how to integrate the Webex contact center app in MS teams.  

Dear Team, We have integrated Microsoft Dynamics 365 with Webex CC using an MS trial account.The customer is looking mainly at three services. Webex Contact Center for Microsoft Dynamics will support the below products.Dynamics 365 MarketingDynamics ...

Dear All, We upgraded Cisco UCCE 12.5.1 along with CVP for lab setup with Windows 2016 and SQL 2017. But for some reason, we need to downgrade Cisco CVP 12.5.1 to 11.6.1 ( only Uninstall CVP 12.5.1 SW and install 11.6.1) and the CVP Application will ...

Dears, We have done PCCE/UCCE 12.5.x setup certificate exchange procedures successfully. But for UCCE 12.6.1 certificate exchange procedure document/link is not able to find it. Please share the link for UCCE 12.6.1 ( after JDK changed)

Dears, We are planning to upgrade UCCE 11.6.x to 12.0.1 and then 12.6.1. Because my hardware meets the requirements for this release and we can perform a Common Ground upgrade without acquiring extra hardware. 11.6.x from windows 2012  and SQL 2014 t...