Hi Andy, is this problem resolved? if not, what version of TMS and TMSPE are you running? what version windows server and SQL server are you running? have you checked the windows eventlog messages? what do they say? regards, Ahmad
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Hi Dinesh, which version of Jabber client are you using? Anyway the reason you lose the settings for VCSs is because your registry is blocked (could be due to admin policy, thrid party software protecting registery alteration, etc.). when you fill out the settings, the info lives in local memory and after pc reboot or jabber client restart (the memory is wiped out) and you need to fill out the settings again. regards, Ahmad if this answered your question, plesae do not forget to rate.
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Hei Andrei, In addition to what Martin said here, I would also suggest to open a TAC so you get customized CPL script for your VCSs and increase the protection against intruders. regards, Ahmad
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see this doc http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Basic_Configuration_Cisco_VCS_Control_with_Cisco_VCS_Expressway_Deployment_Guide_X7-1.pdf page 66 onwards.
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