Hello Tom,it look like you hitting bug --- CSCur71176 please see belwo Conditions:Agent with Administrator role who is assigned to a team which has a custom Desktop Layout.Workaround:Use Administrator accounts that are not Agents
Hi Daniel,Thank you for your directions one more thing after having a discussion with TAC regarding the upgrade there is couple of COP files that i have to install before the actuall switch version to 10.5, changing the OVA configuration will be bef...
Hello Danial,i am trying to gather some information regarding upgrade to cucm 10.5 we currently running 1 pub and 4 sub version 8.5 all of the servers running on UCS , after installing the refresh cop files and latest firmware and the 10.5 version on...
Hello aman & Jaime,we are about to upgrade our system and basically we are confused about this bug , as we do have 6000 Phone in a children hospital environment and having any issues with ITL will be a big problem i did attach the current UC diagram ...