About roberts78

roberts78 · 03-07-2018

Hello Cisco community, I know that the title is very EOL and old hardware; however, a hardware upgrade at this time is not an option. The issue at hand is poor voice quality. Routing, QoS policies, transport are all good. Voice debugs are not indicat...

roberts78 · 10-02-2013

Hardware Info:Cisco SPA512GCisco SidecarFirmware: 7.5.5Cisco 2960 24port switch.Symptom:The sidecar is showing a BLF as in use (red) even though the user assigned to that extention is not on the phone. We are able to duplicate this in a lab enviornme...

roberts78 · 08-16-2013

I am having an issue with a client that has 2 locations. Both locations use SPA512G phones with about 10-15 users per location. QoS settings and bandwidth is not an issue. The problem is all the phones will reboot throughout the day. At least 2-3 tim...

roberts78 · 03-07-2018

I assume pulling the streaming stats from the phone for a call would be sufficient. Here is the info that I was able to gather. I think this may be firmware related and sounds like it needs to be upgrade. Sender Packets 8494 Sender Octets 169...

roberts78 · 03-07-2018

Awesome. Thanks for the info. I am going to pull the statistics from the phone itself and look for any delay's, lost packets, etc. If these statistics show no anomalies I will move forward to upgrading the firmware

roberts78 · 07-30-2013

Has anyone been able to find the solution for this issue? I am also having the same issue with a SPA514.

Member Since	‎07-30-2013 07:12 AM
Date Last Visited	‎04-17-2020 02:31 PM
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Cisco phone CP-6921 poor voice

SPA512G sidecar issues

SPA512G phones rebooting

Re: Cisco phone CP-6921 poor voice

Re: Cisco phone CP-6921 poor voice

SPA514 Intermittant Network Disconnect..