Hello, We are running Jabber for Windows version 11.1.2 on Windows 7. When I type a user's name in Outlook new email window, the Presence bubble appears next to the user's name but it shows an "offline" status (grey color). However when I search for ...

Hello, We recently deployed several 8851 and 8861 phones in our company, I noticed that the line button doesn't often gets highlighted when I push it. I have to push it hard enough and hold it momentarily to highlight it. One of our department has ph...