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Hi, Could you please help us on this?.. I am trying Intra-domain Federation - Cisco IM Presence 9.1.1 IM Presence & Microsoft Lync 2010, by following the Cisco Document.After completing the configuration, i dont see the Replication & Status in the Ly...
Hi Abhiram,Can we disable the Secure http for UCCX finesse. If not, Can we have the steps to resolve certificate errors, since the agents are unable to login finesse desktop.Also please do let us know that does UCCX finesse support Agent Login ID as ...
Hi,Can any one help us on this?Active Directory Users can login as agents on Social miner. but;i) Can we have limitation on accessing the campaigns. (for example: One set of agents should only be able to view & reply the Facebook Campaigns & acc...
Hi, I am trying to setup UCCE Web Callback. but facing error when integrating Cisco Blender 7.0.2 & WIM 9.0. I would appreciate if anyone could help me on this. The error message i get is : Collaboration[1]: RMI Link to eimwim is down: Reas...
Hello Sidhu,
The below commands are not in your configuration for SIP SRST,
voice register global mode srst timeouts interdigit 5 system message "Modo SRST" max-dn 40 max-pool 40
Is this not required?
Thanks!
Hi Guys, I have no problem in registering CIPC with windows 8.But i have identified a bug with it;Supervisor cannot silent monitor the agents if CIPC is in windows 8, it works fine in the case of windows 7..I tested this in UCCX 10.6 finesse supervis...
Hi,This issue is due to Windows account login mismatch.Solution:Navigate into services.msc (windows services) & right click the Cisco ICM distributor service , Properties / Logon Tab & provide the domain account in which the Distributor was installed...
Hi Steven,I have tough time with this Jabber - Lync Integration. Hope i can get your help!Our setup is like this; IM Presence 9.0 & Lync Server 2010 in same domain(trying Intra Domain Federation).Currently Jabber client is able to send IM to Lync, bu...
